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NHS Administrator Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 58 interview experiences · FREE TO READ

1.8 Rounds average
Average Typical difficulty
58.6% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at NHS.

Showing 3 of 58
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NHS

Administrator

Operations · a year ago

Mid Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical

It was a pretty standard interview process with typical questions. The interviewers were really nice, but I got the feeling they might have already had someone in mind, because some questions seemed like they were asking about things someone already in the role would know.

Confirmed questions2 questions
  • Could you tell us about specific office processes?
  • How would you handle specific office processes given your knowledge?
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NHS

Administrator

Operations · a year ago

Senior Average Positive experience No offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other

It was a straightforward interview with no tricky questions. The panel was friendly. They asked about my past experience and work history, and some questions based on competencies. I'd suggest preparing examples for different scenarios and making sure you understand confidentiality and safeguarding. Overall, it was a good experience.

Confirmed questions1 question
  • How would you maintain confidentiality?
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NHS

Administrator

Operations · more than a year ago

Entry Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite Background check Offer
Interview formats
Technical Behavioral Other

I went through several interviews with the NHS and they were all pretty bad. The first one involved an alphabetizing task, but the interviewer forgot to give me the list of names. When I pointed it out, they kept telling me I couldn't talk during the task. I ended up alphabetizing book titles on a shelf to show I could do it. After my time was up, the interviewer finally listened but failed me anyway for not using their missing list. The other interviews were just as poor, with silly questions like 'Why are manhole covers round?' and 'If you could be any animal, what would you be?'. They seemed to really focus on these types of oddball questions. In the final interview, there weren't those types of questions, but the interviewers had unreasonable expectations and created a really awkward vibe from the start. They spent the first five minutes complaining I hadn't called a number from the job ad the day after applying, even though the ad didn't ask for that. Later on, they wanted me to recall a specific paragraph from the job ad. This was difficult because it was over Christmas, about six weeks after I applied, and the job description had been removed. They expected me to remember it word-for-word, which I found unrealistic and they couldn't understand why.

Confirmed questions5 questions
  • Why are manhole covers round?
  • If you were an animal, what would you be?
  • What is your favourite colour?

NHS Administrator Interview Questions

Quoted word for word from NHS interview reports.

What three things would you want to have if you were stranded on a desert island?

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Imagine a caller phones to inquire about a friend's health status in the hospital; how would you respond?

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Of our values, which do you find most difficult to attain?

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What strategies would you employ when dealing with an upset caller?

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What skills and qualities do you think are important to an administrative role

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How would you handle a situation involving a vulnerable child or adult?

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Tell me about your understanding of the NHS's key values and how they align with your own approach.

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How would you approach a complaint that falls outside of your designated responsibilities?

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Formats, difficulty and experience

Across all 58 NHS interview reports.

Interview formats

Behavioral 62%
Technical 18.5%
Other 8.7%
Group 5.4%
Presentation 4.3%

Interview difficulty

Easy 24.1%
Average 67.2%
Difficult 8.6%

Candidate experience

Positive 58.6%
Neutral 25.9%
Negative 15.5%