NEXT Sales Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 142 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at NEXT.
NEXT
Sales Consultant
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Technical Presentation
I applied online and did an online assessment, then a video interview. After that they made me come into the store and put an outfit together in 30 minutes for a wedding guest, I think. You pick out the outfit, jewellery, makeup, shoes, other accessories etc.
Confirmed questions1 question
- What motivates your interest in working at this particular store?
NEXT
Sales Consultant
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
The interview process was online. I got an email invite. It was a really fast and simple process. It felt more like a conversation than a formal interview. They asked some standard interview questions and wanted me to talk a bit about myself.
Confirmed questions1 question
- Can you describe a time you handled a challenging situation?
NEXT
Sales Consultant
Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Behavioral Other
I applied online and then had a telephone interview afterwards. The telephone interview was about ten minutes long. After I passed the telephone interview/discussion, I was sent an email asking me to come into store for an assessment. I went in person and I had to help out for about an hour. They said that they especially liked proactive workers regarding customer service so I believe they were observing me to see if I would approach customers to see if they needed help etc. At the end, they gave me a £10 gift card for my time and said that they would be in touch. Except they never contacted me thereafter, not even to reject me so that was quite disappointing.
Confirmed questions1 question
- Can you share an example of excellent customer service you've personally experienced?
NEXT Sales Specialist Interview Questions
Quoted word for word from NEXT interview reports.
“What outfit would Emma Willis wear for a Sunday lunch, using current collections?”
Read reports →“Suppose you were stranded on a desert island, what five items would you bring with you?”
Read reports →“What is your opinion on what Next staff wear, for both men and women?”
Read reports →“What things do you notice in the store as you walk in when you can start?”
Read reports →“What would be your course of action if you were folding laundry and saw a long line forming?”
Read report →“Can you confirm your availability to work on Christmas Eve and Boxing Day?”
Read report →“If you could redecorate a room in your home, what would your decorating style be and how would you approach it?”
Read report →“What would you do if a customer was rude and obnoxious with you?”
Read report →“How could the employees have handled the customer interactions better in the videos?”
Read report →Formats, difficulty and experience
Across all 142 NEXT interview reports.