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New Look Sales Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 49 interview experiences · FREE TO READ

1.5 Rounds average
Easy Typical difficulty
67.3% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at New Look.

Showing 3 of 49
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New Look

Sales Associate

Sales · nearly a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It was a really laid-back and straightforward interview, almost like a casual chat where we also took a quick look around the store. The main thing was just to let my personality show through. I had a good time with it.

Confirmed questions1 question
  • Could you tell me about your previous experience?
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New Look

Sales Associate

Sales · a year ago

Entry Easy Neutral experience Decline offer 1 round
Interview process
Group
Interview formats
Group Behavioral

It was a group interview with 2 other people, however I was not made aware of this in the email inviting me for an interview. It lasted about 20 minutes.

Confirmed questions4 questions
  • Can you pick out an outfit you'd wear to a festival and explain why?
  • Tell me about your past experience.
  • What's your availability like?
New Look logo
New Look

Sales Associate

Sales

Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call Group Presentation
Interview formats
Behavioral Group Presentation

I applied in person at Newlook (Solihull) and handed in my CV. The interview process took over 4 weeks, with the interview happening 4 weeks after I applied. It was a group interview with only 3 people. First, we were shown around the store. Then, we were given a task to pick an outfit for one of the three Newlook girls and explain our choices. Finally, we asked a manager a couple of questions.

Confirmed questions2 questions
  • Can you describe what constitutes good customer service?
  • Tell me about a time you had to deal with a difficult person or customer.

New Look Sales Associate Interview Questions

Quoted word for word from New Look interview reports.

Given a scenario, I had to go around the store and pick out an outfit within 15 minutes.

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Can you pick out an outfit you'd wear to a festival and explain why?

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Suppose you're stocking the fitting room rail and see a long queue at the checkout. What's your course of action?

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What strategies would you employ to attract customers to the store through social media and online channels?

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Tell me about a time you received the best customer service ever.

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Tell me about a time you received excellent customer service.

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Formats, difficulty and experience

Across all 49 New Look interview reports.

Interview formats

Behavioral 53.5%
Group 22.1%
Presentation 12.8%
Other 10.5%
Technical 1.2%

Interview difficulty

Easy 59.2%
Average 40.8%
Difficult 0%

Candidate experience

Positive 67.3%
Neutral 32.7%