New Look Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 20 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at New Look.
New Look
Retail Assistant
Entry Easy Positive experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
The interview was casual and focused on my past experiences and fashion knowledge. It started with a phone screen and then an in-person interview. We went over my CV and background, and my availability. It was relaxed and I felt comfortable.
Confirmed questions1 question
- What outfit would you create using items from the store?
New Look
Store Assistant
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Group Onsite
Interview formats
Group Presentation
we had a group interview where we sat together and answered some questions, then we went onto the store floor to put together an outfit. After we created an outfit, they told us about the store, different areas, and about the company.
Confirmed questions1 question
- What makes you want to work for New Look?
New Look
Retail Assistant
Entry Average Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Offer
Interview formats
Behavioral
Interview ok - They advertise as 8 hours and in their words "We pride ourselves in being a flexible employer. Although this is a part time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role." yet when you get offered the job and want 8 hours on one day instead of 4 days on each day it is not in their pay budget???!?! so I have to travel twice - yet my current role can do 8 hours on one day -strange and non flexible at all.
Confirmed questions1 question
- Can you describe what constitutes good customer service?
New Look Retail Associate Interview Questions
Quoted word for word from New Look interview reports.
“Can you describe the typical customer profile for New Look?”
Read reports →“What outfit would you select given current fashion trends?”
Read reports →“What outfit would you create using items from the store?”
Read reports →“Imagine Kate Middleton entered the store needing assistance with an outfit for an event. Could you now proceed to select an outfit for her from the store's collection?”
Read reports →“What would you do if you were working on the till and it was your lunch break time but as you leave for lunch you see a large queue forming and only 1 person working on till?”
Read report →“What action would you take if, during your scheduled lunch break while working the till, you noticed a large queue forming and only one person was currently serving?”
Read report →“What are your available working hours?”
Read report →“What is your availability, are you looking for part-time or full-time hours?”
Read report →“Can you describe what constitutes good customer service?”
Read report →Formats, difficulty and experience
Across all 20 New Look interview reports.