New Look Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at New Look.
New Look
Customer Service Representative
Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Group
It was a quick, in-store one-on-one interview. They asked me to rank a group of things based on priority and if I had customer service experience. It was a pretty quick interview, not many questions.
Confirmed questions2 questions
- Can you rank these items based on your prioritization?
- Do you have previous customer service experience?
New Look
Customer Service Representative
Entry Difficult Negative experience No offer 1 round
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical Other
The interview was difficult. The interviewer seemed unprepared and asked questions that didn't relate to the job description. There were questions about the area and my qualifications. Overall, it wasn't a long interview, with about 5 questions, but they were unrelated to the role.
Confirmed questions1 question
- What makes you want to join our company?
New Look
Customer Service Representative
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was a one-on-one interview. The interviewer wasn't very friendly and made me feel uncomfortable. I was quite young at the time, so I think I'd perform better with more experience now. It's definitely worth practicing common interview questions.
Confirmed questions1 question
- Tell me about a time you were part of a team.
New Look Customer Support Representative Interview Questions
Quoted word for word from New Look interview reports.
“For whom is New Look suitable?”
Read reports →“Can you rank these items based on your prioritization?”
Read reports →“What makes you want to join our company?”
Read reports →“Do you have previous customer service experience?”
Read reports →“Can you tell me about your understanding of what you'll be offering customers?”
Read report →“Tell me about a time you were part of a team.”
Read report →Formats, difficulty and experience
Across all 6 New Look interview reports.