NatWest Group Business Analyst Interview Questions
& Process

So for a Business Analyst role at a bank, it usually starts with HR giving you a quick chat to see if you're a good fit and why you want the job. Then, you might do a technical test or a case study to see how you think and solve problems. After that, you'll likely have interviews with a few managers and senior analysts. They'll want to talk about your past work, what you know about the business, how you read data, how you communicate, and if you'd fit in with the team. Some places might also ask you to give a presentation or analyze a situation, or maybe ask behavioral questions to see how you handle teamwork, work with others, and adapt to changes, before they decide to make an offer.

I was approached by the HR team for a Lead / Principal Business Analyst role in Gurugram. My resume got shortlisted and I was given a slot on Saturday, June 17, 2017, from 9:30 AM to 11:30 AM. I arrived 15 minutes early and let the HR executive know. I was surprised to see more than 100 candidates for 15 PMO Lead/Business Analyst Treasury positions, all scheduled around the same time. There were also very few interviewers (maybe 7-8) and 2 HR executives for over 100 candidates. The interviews started after 10:00 AM, and I was called in at 11:35 AM for an interview with the Lead BA after waiting for about 2.5 hours for no apparent reason. I felt the interview went well, as I answered all questions correctly and was told to wait for the results. After waiting over 1.5 hours, at 1:30 PM, the HR executive announced the names of candidates qualified for the second round, including mine, and mentioned the next round would start after lunch. However, at 2:10 PM, the HR executive told me we couldn't proceed with the next round and asked me to leave. I initially thought there was a mistake since I was clearly told I'd qualified for the second round. She said the interviewer changed his mind, and when I asked why, she had no clue. I requested feedback from the interviewer on why the decision changed, thinking after waiting over 5 hours, I deserved at least 5 minutes of feedback. When I insisted, the HR executives asked me to wait, and I waited another 2 hours for that 5-minute feedback, which was ultimately denied. Inquiring about the interviewer's availability at 4:00 PM, I got another rude response that it would take more time, with no indication of how much. When I asked for details like the Hiring Manager and RBS HR leader, I was told to find that information on the company website. I'm disappointed with RBS India's recruitment process and how experienced candidates are treated by RBS HR managers and employees during interview drives.

I had a phone interview initially. Then there was a gap of about two months before I was invited to the Assessment Centre (AC). The AC itself was quite standard: we did a case study, followed by a group discussion about it, then a presentation on our discussion findings. After that, there was a written exercise involving responding to a few emails, but it wasn't an e-tray exercise. Finally, I had a one-to-one interview.