National Multiple Sclerosis Society Interview Questions
& Process

The interview process was really chill and easy, mostly looking for creative ideas. The interviewers were nice, which made sense because working there was like that too. Expect a lot of typical questions, like the one about your future plans.

I had two interviews with the New England chapter. The first interview went well. The second interview was with the senior director, and unfortunately I didn’t feel that this went very well and I had some feedback. At one point, towards the end of the interview, it was very clear that she was not only checking her email (or an instant message) but also actually responding to said message mid-interview. Also, we spent the entire first half of the interview talking about my experience and then towards the end she asked if I had experience with peer-to-peer fundraising, which should have been evidenced by my answers to her former questions or by giving my resume a very quick glance. Also, they really took a long time to give me an answer and it kept getting delayed without an apology. I wasn’t their first choice and that is okay. But giving me fake deadlines felt inconsiderate (we will have an answer by next Friday, etc.). I think they delayed three or four times. I wish they had asked me for feedback because this is what I would have told them.

The interviewers seemed solely focused on the company's financial performance rather than its mission. After a rapid-fire series of questions, they mentioned running out of time but asked if I had any brief questions. Despite running over the scheduled time by five minutes, they didn't allow any time for my questions. This lack of professionalism made me lose interest in the company, and I've never had an interview like this, even though I conduct interviews myself in my current role.

I applied on their website and heard back from the director about two weeks later via email to set up a phone interview. The phone interview was pretty casual and nice. They said they'd email me later that day to schedule the in-person interview, but after two days, I had to send a follow-up saying "thank you" and "did I miss something?" They replied that day with a meeting time for the next week for the in-person interview. The HR Director and the Director of Community Relations for this region were there for the interview, and the Director's supervisor and a peer from another region joined via conference call. I was asked to put together a 3-5 minute recruitment presentation (no visuals needed) for them to watch before the interview. It could be about my current organization or the MS Society.