National Interstate Claims Adjuster Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at National Interstate.
National Interstate
Claims Adjuster
Mid Average Positive experience Accept offer 5 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The interview process was quick and they responded fast. First, there was an HR interview, followed by four Zoom interviews with the hiring managers. The questions focused mostly on job experiences and asking for examples of when.
Confirmed questions1 question
- Can you share an instance where you dealt with a challenging customer?
National Interstate
Claims Adjuster
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
It was pretty simple. First, I had a phone interview with a recruiter. Then, I had an in-person panel interview with the team I'd be working with. They asked a good mix of situational and traditional questions. The whole thing was about 45 minutes and felt well-paced.
Confirmed questions1 question
- Can you share an instance where you had to resolve a problem?
National Interstate
Claims Adjuster
Mid Average Negative experience Decline offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
I first met a recruiter at a career fair who suggested I apply for an underwriter position. Later, a different recruiter contacted me about interviewing for a claims adjuster role. On the interview day, I went to the HR department and met two other candidates for different positions. I was scheduled for four 30-minute 1-on-1 interviews with three supervisors and an AVP. Due to scheduling conflicts, one supervisor and the AVP couldn't make it, so they brought in another supervisor, allowing me to interview with three people. The interviews were pretty standard, with each person asking similar questions but trying to do it differently. I was informed at the end of my last interview that I would have a second round interview with the AVP. However, I decided the job wasn't the right fit and stopped the process.
Confirmed questions2 questions
- Can you tell me about yourself?
- What is your understanding of our company?
National Interstate Claims Adjuster Interview Questions
Quoted word for word from National Interstate interview reports.
“How much experience do you have with settlements?”
Read reports →“What is your understanding of our company?”
Read reports →“Can you share an instance where you dealt with a challenging customer?”
Read reports →“Tell me about a time you had a difficult coworker and how you handled it.”
Read reports →“Can you share an instance where you had to resolve a problem?”
Read report →Formats, difficulty and experience
Across all 6 National Interstate interview reports.