Nando's UK & IRE Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 42 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Nando's UK & IRE.
Nando's UK & IRE
Waitress
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Group Recruiter call
Interview formats
Behavioral Group
It was a chill group interview. You just gotta jump in and show you can do it. They asked some basic skill questions that you can answer by talking about your experience, whether that's from jobs, volunteering, or school. They're looking to see if you can work well with others but also handle tasks on your own when needed, without needing a lot of oversight.
Confirmed questions1 question
- What makes you a good fit for this position?
Nando's UK & IRE
Server
Entry Average Positive experience No offer 3 rounds
Interview process
Recruiter call Group Technical screen
Interview formats
Behavioral Group Other
The Nando's hiring process is laid-back and casual. It starts with submitting an online application. Then, there's a group activity where they check how well you work with others. Finally, you'll have a one-on-one chat that looks into your personality, how you handle customers, and if you're really into the brand.
Confirmed questions1 question
- Tell me about an instance where you exceeded expectations to ensure a customer's satisfaction.
Nando's UK & IRE
Cashier
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Group Background check Offer
Interview formats
Behavioral Technical Presentation
I dropped my cv in store to the manager and told them about my availability. The next day they rang me and asked me to come in for an interview. When I got there they asked standard questions like why I would like to work at Nandos, what I liked best about Nandos and what skills I already had that would help me in the job, and what I would do if a customer complained. It wasn't too difficult, just a relaxed chat for about half an hour to 40 minutes where we discussed my availability and payment. The manager did most of the talking. A week later, I was called in for a trial shift on a busy Saturday night for 4 hours. I got there, they explained Fire safety, gave me a shirt and paired me with a colleague who was working on the floor. She was really nice and showed me everything and let me follow her as she served customers. After about 45 minutes, she let me work by myself. I was collecting plates, checking if everything was okay, refilling the self-service desk, and other standard tasks. Then I moved to the tills which was harder, but I always had someone with me which was great. I got a call a week after that and they told me to come in for a second interview. This was basically to check if I wanted the job and to discuss my trial shift and arrange my training week. It was not hard at all!
Confirmed questions1 question
- What draws you into Nandos?
Nando's UK & IRE Retail Associate Interview Questions
Quoted word for word from Nando's UK & IRE interview reports.
“What would you do if a customer complained the plain chicken was too spicy for their child?”
Read reports →“What would you do if a customer returned food because they said it was too spicy, but it was actually lemon and herb?”
Read reports →“Can you tell me what you know about Nandos?”
Read reports →“What would you do if a customer complained their child's order was too spicy, saying they'd actually requested a milder option?”
Read reports →“Which animal would you say best represents you?”
Read report →“Hypothetically, if you hit the jackpot, what would be your course of action?”
Read report →“Is there anything you would alter about today?”
Read report →“In the next 2 seconds, where do you see yourself?”
Read report →“Are you willing to work on Christmas or New Year's Eve?”
Read report →Formats, difficulty and experience
Across all 42 Nando's UK & IRE interview reports.