Nando's UK & IRE Manager Interview Questions
& Process

The interview process involves an initial call with the team, followed by a SWOT analysis. It's crucial to research the company beforehand, as ample information is available online, revealing the extent of their operations, which will greatly contribute to your success.

The interview process had 3 stages: a phone interview, a video interview, and a face-to-face interview. It was a quick process and handled professionally. The face-to-face part included a presentation, followed by questions about it and my experience. The questions were asked nicely. Even though I didn't get an offer, I got helpful feedback on why. It was a positive experience, and I felt it would be a great place to work.

Applied online and heard back within a week. First was a phone interview where they asked about my background and some competency questions. Then I was invited to an Assessment Day which was over 150 miles away and required over 3 hours of travel. I had to pay over £200 for train tickets due to peak time, or I could have stayed overnight. It was strange they didn't send me to the closer location 25 miles away. The Assessment Day involved a company video, and then we were paired with a staff member who monitored us all day, making it feel like a 'fish tank' with people constantly watching. We did group activities, including a numeracy test and an in-tray exercise. The group exercises required showing leadership without being bossy, getting involved, and making points while encouraging quieter candidates. It was challenging with more vocal candidates sometimes talking over each other. They wanted to see how we presented ourselves in a leadership role and worked with others. The interview was at the end. It was a terrible experience. They didn't provide questions beforehand, suggesting they had already decided, despite saying they'd give feedback the next day. They made us wait all day to say I didn't get the job, with a phone call lasting less than 2 minutes. They mentioned one thing I did well and one thing I didn't do well to justify their decision. If successful, the next stages would have been a trial shift and possibly a final interview. My overall impression was not great, and I felt I wasted money for very little feedback. I know others paid for hotels because they traveled further.