Murphy USA Retail Associate Interview Questions
& Process

Applied online in November 2024. Had a phone interview with the hiring manager that had about 6-7 questions. The manager said the second interview would be with their boss. Weeks passed with no word back. Contacted corporate for Murphy USA for a status update. After many calls and online tickets, the local Murphy USA called back to schedule an in-person interview for January 2, 2025, at 2 pm. Arrived 25 minutes early for the interview but had to wait outside until the manager was ready. The same manager from the phone interview greeted me and took me to the side of the gas pumps for the interview. It was confusing to have a second interview with the same person. The manager asked the same questions from the phone interview. Near the end, the manager mentioned not to be upset if not chosen, as they were looking for people who wanted a management role and could run the store in their absence, someone aiming for their position. The interview was alright, but after going home, I realized Murphy USA wasn't the right fit. I emailed to withdraw my application due to the hiring process. If a store has a cashier opening, they should be seeking a cashier, not judging based on management aspirations. I wanted to advance but disliked how applications were rejected based on who was ready for management. I requested my application be withdrawn.

I went in for the interview. The manager kept me waiting a long time. People kept offering me drinks. Finally, we had the interview, and she was really focused on my personality rather than my work history. The good parts were free icees and soft drinks. The bad parts are that all the customers are old pervs, so you have to be careful, and everyone else always leaves all the work for the night shift. If it's not done right, they tell you like they have authority. I hated the 1st shift crew; everything had to be perfect, and it's tough because you're alone and super busy all night. And you can forget them ever adding a second person to your shift; it's just you.

I applied online which took a little over an hour. The next morning, I got a call for an interview. I went in and had to wait for the manager. The interview was held outside the back of the store. She asked me to tell her about myself, if I had sales experience, and where I had worked before. She explained the policy on tobacco and alcohol sales and told me about the pay and incentives for selling merchandise. She said she was interested, and I accepted. Then I had to fill out a pre-employment screening (background check) and was told I would get a follow-up email for my drug test instructions. After the drug test, I filled out paperwork and started training.