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MTM Health Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 44 interview experiences · FREE TO READ

2.4 Rounds average
Average Typical difficulty
70.5% Positive experience

Which role are you interviewing for?

17 roles · 44 reports

Candidate interview experiences

First-hand accounts from people who interviewed at MTM Health.

Showing 4 of 44
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Customer Care Representative

Operations · nearly a year ago

Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

The whole interview process took about 40 minutes. They asked a lot of questions about how I'd handle different situations and how my past job experience relates to the job description. I thought the interview was really friendly. I got the job offer at the end of the interview. I like the company's mission and the work-from-home setup is a big plus for me, even though the pay is only $14/hr. Not having to deal with a commute, making my own lunches, not needing to buy work clothes, and saving on gas and car maintenance is great. Since I don't commute, my workday can be closer to 8 hours. When I'm done, I can immediately go outside with my dogs. They offered different shift options, and I was fortunate to get one I'm happy with. They pay time and a half for overtime, and it seems like there's a lot of OT available. You can pick extra hours instead of working full OT shifts. Working on holidays pays double time. The job was posted less than 3 weeks ago, I applied this week, and interviewed just 2-3 days later. I found out I got the job right at the end of the interview, making it the quickest hiring process I've ever experienced.

Confirmed questions1 question
  • Can you tell me what you know about MTM Health and explain your interest in working for the company?
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MTM Health

Talent Acquisition Specialist

HR · a year ago

Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical

First, there was a quick 15-20 minute phone call to discuss the role and get a general sense of my background. After that, I had an online interview with the supervisor for about 30-45 minutes. The last round involved two more online video interviews, one with the Senior Manager and another with the VP, each lasting about 30-45 minutes. Since the job is onsite, they arranged a final meeting for me to tour the office and meet the General Manager of the location. It was a pretty nice and pretty fast process, all done in about two weeks.

Confirmed questions1 question
  • What is your understanding of MTM Health/Transit?
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MTM Health

Trainer

Other · more than a year ago

Entry Average Negative experience No offer 4 rounds
Interview process
Recruiter call Presentation Take home Offer
Interview formats
Behavioral Presentation Other

I applied and had an initial phone screen with the recruiter. I was selected to move forward for a panel interview where I had to create a presentation on a topic of their choice and present it. After the panel interview I was sent an assessment to take. After going through all of that I received a rejection. The negative part is that my rejection was a canned email from the site they use for their applications. I feel that if you move forward with an actual interview where you have to take the time to create a presentation, present to a group, and take an assessment test, you should at least receive a personal email from the recruiter thanking you for taking the time to do these things and that they decided to move forward with other candidates.

Confirmed questions1 question
  • What motivated you to apply for this role?
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MTM Health

Care Management Coordinator

Operations

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Onsite Offer
Interview formats
Behavioral Technical

I applied in early July and got a call back for a quick phone chat a few days later. They asked basic stuff like what I knew about MTM and why I thought I was a good fit. The very next day, they called again and asked if I wanted to come in for an in-person interview the following week. Before that, I had to do about an hour-long spelling and grammar test. The face-to-face interview itself was short, about 20-30 minutes. They wanted to know about my Excel skills, customer service background, and how I deal with challenges. A week after that, they called to say the original position was no more, but they were offering me a different role, Verification Specialist, which I accepted.

Confirmed questions5 questions
  • What do you know about MTM?
  • What makes you a good fit?
  • Tell me about your experience with Microsoft Excel.

MTM Health Interview Questions

Quoted word for word from MTM Health interview reports.

If your life were a newspaper, what would the front page headline be?

Read reports

How would you address an agent whose call avoidance is indicated by the metrics report?

Read report

What would you do if a supervisor asked you to take a call?

Read report

In five years, where do you envision your career path?

Read report

Formats, difficulty and experience

Across all 44 MTM Health interview reports.

Interview formats

Behavioral 53.8%
Technical 31.2%
Other 7.5%
Presentation 5%
Group 1.2%

Interview difficulty

Easy 34.1%
Average 56.8%
Difficult 9.1%

Candidate experience

Positive 70.5%
Negative 18.2%
Neutral 11.4%

Reports by job function

Operations 31
Engineering 5
Other 3
HR 2
Research 1
Legal 1