Moveworks Customer Success Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Moveworks.
Moveworks
Customer Success Engineer
Mid Difficult Negative experience No offer 8 rounds
Interview process
Technical screen Presentation
Interview formats
Coding Presentation
So, I had 8 interviews total for the Customer Success Engineer role. It included 2 live coding challenges and a technical demo presentation. Honestly, it felt pretty cold. Nobody seemed welcoming or engaged, they were all bored and distracted, and no one bothered to get to know me. For a job that's all about implementation, it would make more sense to give a take-home assignment and then go over the solution together. That'd be more like the actual job and how we'd collaborate. Lots of people seem to agree with this, and even though they say they've heard the feedback, they haven't changed anything.
Confirmed questions2 questions
- Imagine a customer gives you API access to their user data. They need a CSV report containing only active users who have a .test email address. Each line in the report should list the user's ID and email, like this example: id,email 4478538,dhan@gmail.com.
- Could you create a Slack bot that takes employee data from a JSON file and answers HR questions? It needs to handle a /list command to show all first names and their departments, and a /query command to get specific user info like email or phone. Not all details might be present, but department is a must. You'll have an hour to do this.
Moveworks
Customer Success Engineer
Entry Average Positive experience No offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Take home Presentation
Interview formats
Technical Coding Presentation Behavioral
It started with a phone interview, then I talked to the team lead. After that, there was a technical interview with someone from the team focusing on JSON and APIs. This was followed by a marathon of technical interviews, including a demo, speaking with a Customer Success Manager, a take-home assignment, a presentation, and a personality assessment. They were in touch throughout, sending materials via email and checking my understanding.
Confirmed questions2 questions
- How would I sell to someone who is not technical vs. someone who is?
- How would I sell to a non-tech person versus a tech person?
Moveworks
Customer Success Engineer
Mid Average Negative experience Decline offer 6 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Presentation Background check Offer
Interview formats
Behavioral Technical Coding Presentation
It began with a recruiter chat, then a quick meet with the Hiring Manager to go over the role, my background, and the daily tasks. After that, we had a live coding round, which was pretty basic – just calling a public API and showing the output as requested. Then came what they called an 'On-site' interview, which felt overly complicated. This 'on-site' had four interview rounds and a product demo by the Moveworks folks. Round 1 involved loading data from a JSON file and displaying it in Slack. Round 2 was a presentation about a tech product I chose. Round 3 was about CSM partnership. Round 4 was the product demo from the Moveworks team. Round 5 was with the Hiring Manager again. Honestly, they could have streamlined this whole thing. Two coding rounds for a job that's mostly about implementation and integration seems like overkill, and they should use a standard tool for coding tests instead of this drawn-out process.
Confirmed questions4 questions
- Can you tell me about your role at your previous company?
- Could you use the provided public API and display the response in the mentioned way?
- Describe the projects you have worked on previously.
Moveworks Customer Success Engineer Interview Questions
Quoted word for word from Moveworks interview reports.
“How can you extract specific data from a given public API?”
Read reports →“Could you use the provided public API and display the response in the mentioned way?”
Read reports →“How would you load the data and present it in a Slack channel?”
Read reports →“How would I sell to someone who is not technical vs. someone who is?”
Read reports →“How would I sell to a non-tech person versus a tech person?”
Read report →“Could you create a Slack bot that takes employee data from a JSON file and answers HR questions? It needs to handle a /list command to show all first names and their departments, and a /query command to get specific user info like email or phone. Not all details might be present, but department is a must. You'll have an hour to do this.”
Read report →“Can you introduce yourself?”
Read report →“Describe a situation where you resolved a customer's issue.”
Read report →“Can you tell me about a time you messed up and had to tell a client about it?”
Read report →Formats, difficulty and experience
Across all 12 Moveworks interview reports.