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Motive Technical Support Engineer Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 15 interview experiences · FREE TO READ

3.2 Rounds average
Average Typical difficulty
66.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Motive.

Showing 3 of 15
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Technical Support Engineer

Engineering · nearly a year ago

Mid Difficult Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Panel Onsite Offer
Interview formats
Behavioral Technical

This role has multiple stages, including a panel interview. You gotta stay confident and active. If you prepare well, you can totally ace it. You can use YouTube or ChatGPT for prep. Make sure to read the job description because they might ask questions based on it.

Confirmed questions2 questions
  • Tell me about a time you fixed a technical problem all by yourself.
  • Have you ever resolved a technical issue on your own?
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Motive

Technical Support Engineer

Engineering · a year ago

Lead Difficult Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Phone screen Onsite
Interview formats
Technical Behavioral

The interview process has 4 steps: first a HE screen, then two rounds with the Hiring Manager, a technical round, and finally a Director round. The process was smooth and good. The Manager for the Developer Support Team was great, but the other managers weren't as good, they just had bloated egos.

Confirmed questions2 questions
  • Can you explain BASIC HTTPS protocols?
  • Do you have experience with Basic SQL?
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Motive

Technical Support Engineer

Engineering · a year ago

Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Panel
Interview formats
Behavioral Technical

It was a pretty standard remote interview process. It started with a recruiter call, where they asked some basic questions. Then, I had a call with the hiring manager who asked some basic technical questions. Finally, I went through a panel interview where they also asked basic technical questions. The whole thing took about 3 weeks. They inquired about various aspects related to the field and the company, including how I would handle certain situations. Unfortunately, they didn't seem to have much of a sense of humor.

Confirmed questions1 question
  • How would you troubleshoot a Bluetooth device that won't connect to a car?

Motive Technical Support Engineer Interview Questions

Quoted word for word from Motive interview reports.

How would you troubleshoot a Bluetooth device that won't connect to a car?

Read reports

Could you explain the distinction between a private IP address and a public IP address?

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Could you explain how the Global Positioning System functions?

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Formats, difficulty and experience

Across all 15 Motive interview reports.

Interview formats

Behavioral 48.4%
Technical 45.2%
Coding 3.2%
System Design 3.2%

Interview difficulty

Easy 13.3%
Average 46.7%
Difficult 40%

Candidate experience

Positive 66.7%
Negative 26.7%
Neutral 6.7%