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Motive Application Support Engineer Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 10 interview experiences · FREE TO READ

2.7 Rounds average
Average Typical difficulty
80% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Motive.

Showing 3 of 10
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Technical Support Specialist

Operations · a year ago

Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral

The interview process focused more on personal life than professional aspects. They mentioned that if someone leaves the company and wishes to return, they would be welcomed back, but this turned out to be untrue.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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Support Engineer

Engineering · more than a year ago

Mid Average Positive experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Take home Panel Offer
Interview formats
Technical Behavioral Case

The interview process was pretty long but also pretty clear. It started with HR screening, then I had interviews with the hiring manager and the senior manager. These interviews had both technical and non-technical questions. After that, they sent over a case study with two questions. Based on how I did on that, I had a panel interview. The final interview was with the director before they made an offer.

Confirmed questions6 questions
  • Can you provide the SQL query to find the second highest salary in the employees table?
  • Could you explain what the OSI layer is?
  • What is the distinction between IP and DNS?
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Motive

Technical Support Specialist

Operations · more than a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

So there were like three people interviewing me. They started off by asking me about myself. I went into detail about my schooling and previous jobs. Since I came from academia, they wanted to know why I was looking to move into the corporate world, and I explained that while academic growth is good, it's very slow. They also asked about the essential skills for a tech support specialist and how I would manage a difficult customer. I told them that patience and listening calmly are key, and responding gently to help them without getting upset. They also asked me about challenges I'd encountered and handled in the past, and if I'd ever had any disagreements at my previous job. I mentioned I get along well with everyone and that my last workplace felt like home.

Confirmed questions6 questions
  • Could you tell me about your background and professional history?
  • What is your motivation for transitioning from academia to the corporate environment?
  • What are the key competencies for a technical support specialist?

Motive Application Support Engineer Interview Questions

Quoted word for word from Motive interview reports.

What is the difference between a full join and an inner join?

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What differentiates a primary key, a foreign key, and a unique key in SQL?

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Can you provide the SQL query to find the second highest salary in the employees table?

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What is the difference between good customer service and bad customer service?

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What are the key competencies for a technical support specialist?

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Formats, difficulty and experience

Across all 10 Motive interview reports.

Interview formats

Technical 50%
Behavioral 45%
Case 5%

Interview difficulty

Easy 20%
Average 70%
Difficult 10%

Candidate experience

Positive 80%
Negative 20%