Moon Active Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 31 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Moon Active.
Moon Active
Account Manager
Entry Average Positive experience Accept offer 2 rounds
Interview process
Take home Onsite
Interview formats
Behavioral Technical
The interview process was really fast and straightforward. The team responded well to my questions, and I had a great time interviewing. The home assignment was relevant to the Account Manager role and gave me a good idea of the day-to-day tasks. It was also a bonus to see the office. All in all, the people were lovely and it was a positive interview.
Confirmed questions2 questions
- What makes you want to work in the gaming industry?
- How would you handle a scenario with a difficult customer?
Moon Active
Account Manager
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Take home Presentation
Interview formats
Behavioral Other
Had a quick phone call with HR, then a 70-minute take-home test with questions like "how would you deal the situation", followed by a 5-minute video at the end of the test talking about a difficulty I might have at the new position. The whole test was on time. After 3 days, they called and said it wasn't good enough. Didn't feel like the test was fair.
Confirmed questions1 question
- What difficulty might you encounter as an account manager?
Moon Active
Account Manager
Mid Average Positive experience No offer 5 rounds
Interview process
Recruiter call Take home Presentation Technical screen Technical screen
Interview formats
Behavioral Technical Presentation
I applied through LinkedIn. First, there was a phone interview with HR. Then, I got a home assignment. The assignment had questions about customer success, dealing with unhappy players, and players who can no longer spend money in the game. I also had to record myself talking about the challenges I might face in the role. After that, I had an interview with an AM team lead, and then another interview with the group manager, both lasting an hour. They asked similar questions, and it was a pretty standard process. Overall, it was a positive experience; the home assignment was reasonable, and the team was friendly.
Confirmed questions3 questions
- Can you share an example of a customer you're proud of working with?
- Describe a situation with a customer that you're not proud of and what you could have done differently.
- What areas do you believe you need to improve in your current role?
Moon Active Account Manager Interview Questions
Quoted word for word from Moon Active interview reports.
“What would you do if a customer writes a bad review?”
Read reports →“What makes you want to work in the gaming industry?”
Read reports →“Can you explain the distinction between a good Account Manager and an excellent one?”
Read reports →“Do you use Excel functions, and if so, how?”
Read reports →“What are your thoughts on this data analysis question?”
Read report →“What are your strategies for making sure clients are happy and keeping them around for a long time?”
Read report →“Given the current challenges with COVID and financial struggles, how do you plan to achieve your sales targets?”
Read report →“Describe how you would manage customer interactions related to Moon Active's games.”
Read report →“Describe a situation with a customer that you're not proud of and what you could have done differently.”
Read report →Formats, difficulty and experience
Across all 31 Moon Active interview reports.