Monks Account Manager Interview Questions
& Process

The interview process for the Senior Account Manager role was pretty thorough. It had 3 stages which gave a good look at my skills and if I'd fit in. First, there was a screening call with HR where I learned about the company's global reach and what the job really needed. Then, I talked with important people on the team, like an AD and some other reps. These chats checked my technical skills and also showed me what the company culture is like and how the team works. It was mostly good, but communication and planning could have been better. I thought I was done, but then they told me there was another stage, which was a surprise. This lack of clear info showed they need to coordinate better between HR and the interviewers. Also, my HR contact changed mid-process, so my questions got delayed, which was a bummer and showed how important it is to have steady communication. No tasks were needed. All in all, it gave a good idea of the Senior Account Manager job, even with some things that could be improved.

So I was in 2 different processes at the same time. Overall I was ghosted and discriminated against, let me share my story: 1) First, there was a Phone screening with HR - the recruiter seemed helpful, he liked my experience and suggested a couple of options. He secured my second interview with the hiring manager and also sent my CV to another recruiter for a different position at a different MM location. Meeting with the hiring manager was in person, 6 days after the first screening call. Hiring manager talked in detail about the project, its history and future, as well as the team and the logistics of the position. Then, the recruiter scheduled a video call with 2 team members, 15 days after my meeting with the hiring manager. Recruiter did not provide any information regarding this meeting or the next steps. When I asked I got an autoreply saying he will be back at the office after the meeting he scheduled for me. When I entered the meeting, 2 team members also did not know how to run the meeting. We simply went over my experience and they were not prepared to answer most of my questions regarding the team or the client. I got no feedback after the meeting, no response from the recruiter even after my followup email. Hope the recruiter is alive and well. 2) then phone screening with HR #2 for a different position at MM at different location - recruiter has received my CV from the previously mentioned recruiter and decided to give me a call. At the video call he did not use his camera and seemed uninterested. Told me he'll get back to me the next day after talking to the hiring manager. It took my following up a few days later to read an email saying that they loved my experience and THE ONLY reason they will not be moving forward with my application is the fact that I'm not based in the city they were recruiting for. Obviously I mentioned willingness to relocate during our initial talk. Overall it started good but ended horribly.

So, to get hired at MediaMonks, you'll usually go through a few steps. First, you apply on their website or somewhere else, sending in your resume and portfolio. Then, HR checks to see if you're a good fit based on your application. If they like it, you'll have a phone or video call with HR or the hiring team to talk more about your background and why you want to work there. Depending on the job, you might have to show off your portfolio or do a skills demo. After that, if you're still in the running, you'll come in for an in-person interview with a bunch of people from the team, where they'll dig into your skills and see if you fit in. They really care about culture fit, so they'll be checking that throughout. Once you've finished interviewing, they might check your references. If everything checks out, they'll offer you the job, and you can then negotiate the details.