MOM's Organic Market Interview Questions
& Process

The interview was on time and the questions were engaging. They asked me to commit to a six-month schedule, which was amusing given they don’t have fixed scheduling. The conversation was pretty direct regarding hours, responsibilities, and what they expect.

I got a text from HR about setting up a phone screening, and I replied within an hour. It took them three days to get back to me, asking if I could talk that day. I said yes, but only until a certain time that afternoon. They texted again three hours later, 15 minutes before my cutoff, asking to call right then. I replied quickly, and they called 5 minutes later. We talked for under 10 minutes, and then they invited me for an in-person interview the next week. They were a bit late for the in-person meeting. They asked some questions that didn't seem relevant and some that were standard. They really focused on my high school experience, which was 14 years ago, and seemed uninterested in my management experience. I guess they didn't think my retail management career was comparable, because they wanted me to talk more about my sales associate roles. I mean, being a manager means being part of a team, so it should count. At the end, they said they'd let me know by Friday, Saturday, or Monday. It's been over a week, and I haven't heard anything, so I'm assuming I didn't get the job. The whole process could have been better.

I applied online for the Dobb's Ferry, NY location. About a week later, I got an interview request and did a phone screen with someone at the home office. Then, I had a video interview with three leaders: the area manager, store manager, and assistant manager for the position. The video interview was of average difficulty, but the questions were unconventional. They asked about who I was in high school, college, and now, expecting specific behavioral examples for each. It felt unnecessary and invasive, though they claimed it was to get to know me holistically. All leaders were professional and allowed me to explain my responses. The assistant GM did most of the interviewing. The store manager didn't ask questions or give feedback. I sent thank you emails, and got a prompt response from the assistant manager, but not the others. After 2.5 weeks, I asked the store manager about the hiring process but never got a reply. A week later, I received an automated email saying I wasn't selected. I feel the interview process was unnecessarily invasive and wouldn't recommend it. I was also frustrated by the company ghosting me. As a general manager, I always prioritized treating applicants properly by being responsive and respectful of their time. I approached the store manager multiple times respectfully but didn't receive the same courtesy. This indicates it's probably best I wasn't offered a position.

The interview experience was horrible, the interviewers seemed unprepared. One interviewer was really weird, staring at my mouth while I spoke, making me uncomfortable. They asked me the same questions from the phone screening two days before and said they didn't have my application. The interviewer was taking notes on a kitchen notepad! After I answered questions, they'd just stare like I was still talking. They asked me to describe myself, and after I did, both interviewers looked at each other and started giggling. I thought it was supposed to be one-on-one based on the emails, but then another interviewer showed up last minute. I feel like they should have told me beforehand so I could be mentally ready. Interviewing with one person is one thing, but interviewing with two people who seemed to have hidden motives is another.