Mindbody Ux Designer Interview Questions
& Process

So I applied and then got an email to set up an interview. The recruiter was super nice and professional, though there was a little mix-up with the time, she said 1pm but the calendar invite said 4pm. I realized it was Atlantic time, so just a heads up to double-check your time zones when they send invites! The first call started right on time, and she made me feel really comfortable by explaining what MINDBODY is about and asking why I was interested in the company. It wasn't a tough question since I'd thought about it a lot. She mentioned she really liked working there and the environment. Then she asked about my past work and how it connected to UX, and dug a bit deeper asking how my current front-end work kept me focused on the user. Her questions felt constructive and made the conversation flow well. They weren't super technical UX questions, more like a general screen. It was about 20 minutes. The next interview was with a manager, who was also really friendly. He started by sharing about himself and his experience, and how much he likes the team setup at MINDBODY. He asked similar 'tell me about yourself' type questions. I walked him through some of my current projects, explaining my thought process, and he was really receptive and gave me helpful suggestions to make them more user-friendly. He did ask some specific questions about UX processes and skills, which I tried to weave into my project explanations. I also asked him a bunch of questions about how work gets done within and between teams, and about the different software versions (mobile, business vs. client views). He gave really informative answers. We ended up talking for about an hour, though I thought it was only 30 minutes! Overall, I really enjoyed the interviews, but unfortunately, I didn't get selected. It's a bummer because the experience made me want to work there even more. I'm definitely going to improve my portfolio and create new projects, as I think not having enough might have been a reason I didn't get the offer.

I met a recruiter at a career fair who was enthusiastic about my mobile design background. After giving him my resume, he instructed me to email him with my portfolio link. I did so the same day and he quickly responded to schedule a phone screen for the following week. During the phone screen, he shared details about Mindbody's growth and work environment, and then inquired about my experience and interest in the company. A few days later, I had a screening with a Senior UX designer. This interview was challenging, as I was asked specific User Experience and HCI questions like defining design thinking and user interaction. Although I understood the concepts, I wasn't familiar with the exact phrasing. I managed to get through it with hints, but didn't feel confident. Surprisingly, the recruiter informed me I'd advance to the final stage: a design challenge. The task was to create a pen-and-paper mockup and one high-fidelity Android concert app screen within a 4-hour time limit, with a week to complete it. This was tricky since I'd only designed for iOS before. After submitting, I was scheduled for an on-site interview where the main focus was explaining my design decisions for the challenge. The interviewers were relaxed and asked tough questions, but I felt okay about it. The more senior interviewer then revealed I was their top choice out of many candidates, but the position I interviewed for wasn't actually available. I was unsure if this was a polite rejection or a genuine lack of need for a UX intern. About a month later, the interviewer emailed, stating the position had opened and they wanted me to start immediately. However, it was late spring, and I had already committed to another summer internship. I informed the recruiter of my commitment but expressed interest in working at Mindbody in the spring and returning in the fall. This was arranged, and I received an offer. The next morning, the Senior designer called to explain a miscommunication: they needed me for the summer internship. This caught me off guard, so I agreed. He suggested I contact him in the fall after my internship, and he'd fast-track my application, expressing confidence in future openings due to the company's rapid growth. I'm still keen on Mindbody for the fall, but the lack of a written offer for that scenario is concerning, as verbal promises and even written ones can be unreliable. I still like the company and want to give them the benefit of the doubt. My advice to Mindbody recruiters and teams is to improve internal communication to avoid retracting offers or sending mixed signals, as hiring the best people is crucial for a company's future.

My initial conversation was with a technical recruiter. While the questions were standard (like 'why Mindbody?' and 'what do you know about us?'), the delivery was quite abrupt and impatient, which felt at odds with the company's stated values of being 'humble and helpful.' I expected a warmer, more personable interaction, especially for a company that emphasizes compassion and purpose. Instead, the recruiter's tone was demanding, like she was looking for reasons to be unimpressed. When I tried to ask questions at the end, she brushed them off, suggesting I find the answers on their website.