Michaels Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 34 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Michaels.
Michaels
Store Manager
Mid Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Technical
This was a total waste of time. I had to wait two weeks for the interview. The interviewer didn't even come to greet me and just sat me down like a child. She immediately had an attitude and said she knew all about my past store manager experience because we worked for the same company before, and she didn't want to hear about that but wanted to focus on other parts of my resume. I was totally caught off guard but still gave it my best. She kept checking her watch while I was talking and didn't even ask why I wanted the job. She finished the interview by asking some bankruptcy-related questions, and then told me they'd be in touch. I sent a thank you note and was told I'd hear back within a week, but I never did. It's wild that someone with all that upper-level management experience can't even focus on an applicant. I guess bankruptcy is in my future if she's asking how I dealt with it before.
Confirmed questions2 questions
- Can you tell me about how you managed a previous company bankruptcy?
- What's your approach to disciplining employees who don't follow the rules?
Michaels
Store Manager
Manager Average Positive experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
District HR called me to set up the phone interview. She was very polite and friendly. She asked about the current volume the store I worked for did, what my greatest strengths and weaknesses were, why I was interested in leaving the company, what I was looking for in a new company, what I knew about them, and if I had shopped there before. Then she asked me what questions I had. When we talked money, it was obvious that I made far too much in salary to be considered.
Confirmed questions7 questions
- Could you tell me about your greatest weakness?
- What is your greatest weakness?
- Why do you want to leave your current job?
Michaels
Retail Manager
Mid Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
It was a really great experience. The recruiter was super friendly and seemed genuinely into her job and the company. She asked about my current store's size and volume, our typical customer, our sales projections for 2009 and where we actually ended up that year. She also asked about our highest staffing numbers and what we do for staff growth and development. I was asked what my team would think of me as a boss. It felt like a pretty standard phone screening. I'm supposed to talk to the district manager next.
Confirmed questions1 question
- What do you know about Michaels?
Michaels Store Manager Interview Questions
Quoted word for word from Michaels interview reports.
“Have you previously encountered a bankrupt company in your retail experience?”
Read reports →“What are your strategies for motivating a team that isn't performing well?”
Read reports →“What would you do if a customer was angry or hostile?”
Read reports →“What would you do if faced with lower sales volume than you're accustomed to?”
Read reports →“What's your approach to disciplining employees who don't follow the rules?”
Read report →“Are you open to relocating if a promotional opportunity arises?”
Read report →“How would you handle a situation involving a cashier and a difficult customer?”
Read report →“Were there any very simple, standard questions asked?”
Read report →“Would you be interested in a department supervisor position?”
Read report →Formats, difficulty and experience
Across all 34 Michaels interview reports.