Mercadona Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Mercadona.
Mercadona
Customer Service Representative
Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Had a chat with an HR person for about 20 minutes. It was really nice, they told me about the job and what they expect from employees. But I wasn't interested in the offer and turned it down.
Confirmed questions1 question
- What is your expected salary?
Mercadona
Customer Service Representative
Entry Easy Neutral experience Decline offer 3 rounds
Interview process
Recruiter call Group Background check Offer
Interview formats
Behavioral Group
It was a really interesting process. They asked me a bit of everything and then we had a group interview where we did a role-playing game. We all had to agree on a topic after each person explained their opinion.
Confirmed questions1 question
- What was your previous salary?
Mercadona
Assistente de Atendimento
Entry Average Positive experience No offer 1 round
Interview process
Take home Presentation
Interview formats
Other Presentation
We did a survival exercise. Imagine a plane crashed in the desert, you have to choose five objects that can help you survive until help arrives. There was a list with several objects and you had to choose them and order them from most to least important.
Confirmed questions1 question
- Tem disponibilidade para fazer dois meses de formação?
Mercadona Customer Support Representative Interview Questions
Quoted word for word from Mercadona interview reports.
“What one item would you choose to take with you to a deserted island?”
Read reports →“What was your previous salary?”
Read reports →“What is your expected salary?”
Read reports →“Can you share an instance where you provided outstanding customer service?”
Read reports →Formats, difficulty and experience
Across all 5 Mercadona interview reports.