
Medavie Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 39 interview experiences · FREE TO READ
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16 roles · 39 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Medavie.
Client Care Manager
The interview was short and felt professional. It was a video call with two managers. They asked me about my experience in meeting goals and customer service, as well as my relevant job experience. The team was really nice and got back to me fast.
- How would you assist clients facing challenging circumstances?
- Can you describe your experience with achieving goals?
- Tell me about your background in customer service.
Consultant
I talked to the recruiter right after applying, the usual questions. The next week I met with the hiring director, standard interview. A couple weeks later I saw the role reposted on LinkedIn so I figured I didn't get it, but Medavie hadn't told me anything. Surprisingly, I got asked to meet with someone else, which I did. I asked about the reposting since I didn't want to waste my time or theirs, but they didn't explain. I didn't do great in the 3rd round, I felt like I didn't show my abilities well. Looking back, it felt like a waste of time. Unsurprisingly, I found out the next day I wasn't chosen, which is fine because it probably wouldn't have been a good fit.
- Can you tell me about a current project you're working on and what your role was in it?
Human Resources Policy and Research Specialist
The process began with a recruiter screening call. About a month later, another recruiter scheduled an interview with the hiring manager. The manager was late for this call, citing meetings. A few days after that, I received two assessments to complete. A week post-assessment, the recruitment coordinator informed me about delays in the hiring process. After another week passed, I was invited to an interview with the manager and some team members. The manager was late again and left early, again due to meetings. This interview felt quite cold and impersonal. A week later, the initial recruiter sent an email from an unmonitored HR address stating they were not moving forward but would keep my profile for future roles. Given the significant time investment across three interviews and two assessments over nearly two months, this lack of feedback was surprising. I followed up expressing this, though I don't anticipate a response. By the end, despite the role's initial interest, my enthusiasm waned due to the red flags and lack of respect shown. It served as a reminder of how well my current company treats candidates and employees.
- Can you tell me what you know about our company?
- What is your experience with audits?
- Have you had experience setting up committees before?
Underwriter
It's been two months since my initial interview for this role. The process started with a phone interview, followed by a group interview where they mentioned it would only take 'two weeks' to find the right candidate. Later, I was asked to come in for a math test. Three weeks after that, they got back to me stating they were still conducting interviews and promised an update within a week, but I never heard from them again. Honestly, the recruitment process was really unprofessional, so don't bother applying here.
- Can you describe a time you had to analyze a situation to arrive at a solution?
Medavie Interview Questions
Quoted word for word from Medavie interview reports.
“How to calculate claims amounts and related tasks.”
Read reports →“How would you react if you had to decide to stop an employee's disability compensation and end their rehabilitation treatment coverage?”
Read reports →“Imagine a long-term customer calls, mentioning Manulife's offer is comparable to Blue Cross, and they want to switch. How would you handle this situation, given you can't mention price?”
Read reports →“How do you prioritize when you have a lot of urgent things going on at once?”
Read reports →“How would you assist a customer who has difficulty with English?”
Read report →“What would you do if a call was escalating?”
Read report →“What's your approach to staying current with social media tools and trends?”
Read report →“What would you do if a really important task came up while you were already busy with something else urgent?”
Read report →“Tell me about a time you had to follow a rule you disagreed with.”
Read report →Formats, difficulty and experience
Across all 39 Medavie interview reports.