Massage Envy Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 194 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Massage Envy.
Massage Envy
Sales Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Presentation Background check
Interview formats
Behavioral Presentation
It was effective. Part of the interview involved a sales pitch. They asked good questions. The interviewer asked relevant questions about my past experience. I was given a sales pitch to study from a paper they provided and then had to come back and deliver it.
Confirmed questions2 questions
- How has your previous experience prepared you for this role?
- Could you deliver a sales pitch using the information given?
Massage Envy
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical Other
It was an easy, normal interview. They mostly wanted to know about my availability and if I could sell memberships. They asked the usual questions about my past jobs and why I was interested in working with them. They also asked if I knew anything about massage, but it wasn't a big deal if I didn't. It was pretty much all sales-focused questions.
Confirmed questions3 questions
- Can you try to sell me this pen?
- Sell me this pen.
- Sell me this pen.
Massage Envy
Sales Associate
Entry Average Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other
The manager had me wait 30 minutes past my scheduled time even though I arrived early to fill out paperwork. Then, another person took me to the office where I saw the manager being disrespectful to the front desk staff, which was a red flag. The manager eventually came in, was on her cellphone, and made me feel like I was wasting her time, huffing and puffing and not making eye contact. She barely asked questions, just rudely asked about my previous job and when I got my license. I felt belittled and that she thought I had no sales experience, which isn't true as I've been in sales for over a year and a half. She called their training 'grueling' and said I'd get a call Friday 1/5, but after this experience, I'm going to pass.
Confirmed questions1 question
- When did you get your esthetics license?
Massage Envy Sales Associate Interview Questions
Quoted word for word from Massage Envy interview reports.
“If you had the chance to travel back in time and be any historical figure, who would you choose to be?”
Read reports →“If you were guaranteed $10,000 monthly for life, how would you spend it and would it alter your future aspirations?”
Read reports →“How would you reply to a potential customer who says they can't afford the membership?”
Read reports →“Describe how you would handle a customer who is unhappy with their massage experience immediately after it concludes.”
Read reports →“When you answer the phone, what's the most crucial point to convey to the customer?”
Read report →“Tell me about the car you drive and convince me why I should buy it instead of a brand new Mercedes.”
Read report →“In what ways might Massage Envy not be a suitable place for you to work?”
Read report →“Based on what you saw while waiting, what tasks did the front desk employees perform?”
Read report →“Regarding the negative press about your company, can you provide details and offer a different viewpoint?”
Read report →Formats, difficulty and experience
Across all 194 Massage Envy interview reports.