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Massachusetts General Hospital Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

2.2 Rounds average
Average Typical difficulty
60% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Massachusetts General Hospital.

Showing 3 of 5
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Massachusetts General Hospital

Office Manager

Operations · a year ago

Mid Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interviewer was unprofessional. She was chewing gum and texting while I spoke and wasn't listening. I arrived very prepared but she wasn't interested. She asked me the same question multiple times. I was angry and felt like my time was wasted.

Confirmed questions1 question
  • Can you tell me about your background?
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Massachusetts General Hospital

Case Manager

Operations · more than a year ago

Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Other

It started with basic questions like 'tell me about yourself?', 'tell me about customer service?', and 'how is your team work?'. Then they asked if I knew anyone at the company, which I did. They also asked about my knowledge of home health visit rates. The manager then told me incorrect, lower rates than I actually knew they were paying. I lost respect because the rates per visit were less than I would have accepted, and they were trying to offer me less than they had paid nurses before!

Confirmed questions6 questions
  • Can you introduce yourself?
  • What's your experience with customer service?
  • Describe your teamwork skills.
Massachusetts General Hospital logo
Massachusetts General Hospital

Case Manager

Other

Mid Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other

I sent my resume about 3 months ago and got a call from an HR recruiter. They set me up for a face-to-face interview with 2 directors, 5 staff members, and 2 lead CMs. The HR person said they'd get back to me in a few days after the interview, but it's been a month and I haven't heard anything. The lead CM mentioned during the interview that I might need to come back and shadow another CM before they make a decision.

Confirmed questions3 questions
  • Can you tell me what kind of position you are seeking?
  • Please detail your past work experience.
  • What type of Case Manager model have you worked with before?

Massachusetts General Hospital Manager Interview Questions

Quoted word for word from Massachusetts General Hospital interview reports.

What type of Case Manager model have you worked with before?

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Can you tell me what kind of position you are seeking?

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Formats, difficulty and experience

Across all 5 Massachusetts General Hospital interview reports.

Interview formats

Behavioral 62.5%
Other 25%
Technical 12.5%

Interview difficulty

Easy 0%
Average 100%
Difficult 0%

Candidate experience

Negative 20%
Positive 60%
Neutral 20%