Marston's Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 49 interview experiences · FREE TO READ
Which role are you interviewing for?
16 roles · 49 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Marston's.
Marston's
Digital Marketing Manager
Manager Average Neutral experience No offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
The first stage was on Teams with two interviewers. It was a pretty standard interview where they asked common questions and I talked about my experiences. It felt calm and relaxed, pretty much how I expected. They didn't share much afterward, which was a bit of a bummer since I wish they'd been more upfront about their thoughts.
Confirmed questions1 question
- Could you share some information about yourself?
Marston's
Bartender
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview was easy. They asked about my availability and if I had experience with stock management and customer service. The atmosphere was really nice and the vibe was good. The manager seemed flexible and asked a lot about my interests and what motivates me.
Confirmed questions5 questions
- Could you tell me about your availability?
- Do you have experience managing stock?
- What's your experience with customer service?
Marston's
Customer Advisor
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
The interview included 10 questions mostly focused on customer-related scenarios and how I handled them, like complaints and appraisals. The interviewer was friendly, shared details about the job, and then asked 10 questions about customer-based situations, for example, how I would manage someone who isn't a team player.
Confirmed questions4 questions
- Could you provide an instance where you delivered exceptional customer service?
- Describe a situation where you had to handle a colleague who wasn't collaborative.
- How do you typically address customer complaints?
Marston's
Graphic Designer
Entry Average Positive experience Accept offer 2 rounds
Interview process
Presentation Take home
Interview formats
Presentation Other
So I applied by sending my portfolio and resume to the head of design. A few days later, I got invited for an interview where I had to present my portfolio and talk about my work. That was the first part. About a week or two later, they emailed me to say I passed the first stage and was invited to the second stage. For the second stage, I had to follow a brief and design some "POS" work, making sure it was appropriate and followed the brief's guidelines. I also met the head of marketing in this second stage. After that, I just had to wait to see if I got the job.
Confirmed questions1 question
- Can you describe your design process?
Marston's Interview Questions
Quoted word for word from Marston's interview reports.
“Can you tell me what you know about Marstons?”
Read reports →“How would you prioritize these situations: a broken toilet seat on the only accessible toilet, a broken window by the bar, and gas leak in the kitchen.”
Read reports →“What would you do if a customer complained about their food being cold?”
Read reports →“What would you do if a customer is taking a long time to pick their order and other people are waiting?”
Read reports →“Can you explain what a customer journey is?”
Read report →“Would I be able to work a 6 day week?”
Read report →“What are the procedures for being a keyholder?”
Read report →“Could you explain what an area operations manager does?”
Read report →“Tell me about your favorite cocktail to both enjoy and prepare.”
Read report →Formats, difficulty and experience
Across all 49 Marston's interview reports.