
Marriott International Sales Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 64 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Marriott International.
Sales Manager
Submitted application, then had a phone interview which was the first round. The second round was virtual. It was an average interview, nothing unusual for this role. Everything moved fast from the first interview to getting the offer.
- Based on this STR, what's your assessment of the hotel's performance?
Sales Manager
The first interview went great. Unexpectedly, the person I was supposed to meet wasn't there, so I spoke with someone else. At the end, they said the next step was to speak with the original person and that they'd follow up with scheduling. I never got any emails or calls. I was really looking forward to speaking with the senior leader since I thought the interview went well. After weeks of silence, I randomly got an email saying they'd chosen another candidate. I'm fine with rejection, but it was disappointing to be told I made it to the next round and then not follow through. They should have just said they'd get back to me instead of giving me false hope. If this is how they treat candidates, I can't imagine how they'd treat employees.
- Describe a situation where you faced a challenge and worked with both management and frontline staff to find a solution.
Territory Sales Manager
Screening interview, followed by three more interviews. The first two are the hardest. After that, you sign the contract. It's a 1:1 interview with the Director of Sales and Marketing (DOSM) and Director of Sales (DOS), and also the HR Director. The final round is with the General Manager (GM).
- Can you describe your previous work experience and your role in it?
Marriott International Sales Manager Interview Questions
Quoted word for word from Marriott International interview reports.
“Would you be open to working weekends as the Manager on Duty?”
Read reports →“Describe a situation where you failed to get a team to support a significant business decision.”
Read reports →“Thinking back on your career, what's one thing you wish you could alter?”
Read reports →“What's the reason you are seeking a new opportunity and why are you planning to leave Marriott, the world's largest hotel chain?”
Read reports →“Can you share an instance where you were unable to satisfy a customer?”
Read report →“Can you share an instance where a sales process didn't go as planned?”
Read report →“How did you measure the success of that situation? Can you provide proof like survey results or written feedback?”
Read report →“How did the person who recruited you help you prepare for the interview?”
Read report →“Describe an instance where you utilized your sales expertise to appease a disgruntled client.”
Read report →Formats, difficulty and experience
Across all 64 Marriott International interview reports.