Marks & Spencer Sales Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 21 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Marks & Spencer.
Marks & Spencer
Sales Advisor
Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview process was a 30-minute session. It focused on customer service, my values, and what I'd want to improve in the store. We also covered teamwork, why I'm interested in working here, and what I know about the company.
Confirmed questions1 question
- What skills do you bring to the company?
Marks & Spencer
Sales Advisor
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
I applied online and got a call the next day. The interview was an online video call. The manager seemed serious, but overall the interview was organized and efficient. I was offered the position right after all the questions were asked.
Confirmed questions5 questions
- Can you briefly summarize your previous experience?
- In your opinion, what constitutes excellent customer service?
- How do you foresee technology impacting the retail sector?
Marks & Spencer
Sales Advisor
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other
It was a super easy one-stage interview where they asked a few questions and we did some role play. We spoke about my education so far, my work experiences, and why I would be a good fit for this role.
Confirmed questions5 questions
- What is your understanding of our company?
- Can you tell me about your educational background?
- Walk me through your previous work experiences.
Marks & Spencer Sales Consultant Interview Questions
Quoted word for word from Marks & Spencer interview reports.
“What is your favorite food? (in Mandarin)”
Read reports →“Can you sell me a large lunch for a meeting?”
Read reports →“How do you foresee technology impacting the retail sector?”
Read reports →“Could you tell me what you know about Marks and Spencer's?”
Read reports →“Are you comfortable speaking Cantonese, Mandarin, and English?”
Read report →“Can you work the early shift and do stock keeping?”
Read report →“How would you handle a rude customer?”
Read report →“In your opinion, what constitutes excellent customer service?”
Read report →“Can you describe a time you experienced excellent customer service?”
Read report →Formats, difficulty and experience
Across all 21 Marks & Spencer interview reports.