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Marisa Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 19 interview experiences · FREE TO READ

1.9 Rounds average
Average Typical difficulty
63.2% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Marisa.

Showing 3 of 19
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Marisa

Atendente

Sales · a year ago

Entry Average Positive experience No offer 3 rounds
Interview process
Group Take home Presentation
Interview formats
Group Other Presentation

first we had a conversation with all the participants, then we had to create looks for a given situation. we were given time to look for each look and then we had to write an essay on customer service

Confirmed questions2 questions
  • How to treat the customer?
  • How to approach the customer?
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Marisa

Atendente

Other

Entry Average Neutral experience Accept offer 1 round
Interview process
Group Recruiter call
Interview formats
Group Behavioral

a entrevista foi em grupo, com um monte de gente numa sala, e duas entrevistadoras. Cada um ia se levantando e falando quem era, e as responsáveis faziam perguntas pessoais e profissionais.

Confirmed questions2 questions
  • Qual seu horário de disponibilidade?
  • Quais são suas pretensões na empresa?
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Marisa

Customer Service Representative

Operations

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Group Technical screen
Interview formats
Technical Group Behavioral

It was pretty normal. There's a test, a group dynamic activity, and then an interview with the candidate. I personally found the test a bit difficult, but it was worth it, going through the experience, and I'd do it again.

Confirmed questions1 question
  • Can you tell me a little about yourself?

Marisa Customer Support Representative Interview Questions

Quoted word for word from Marisa interview reports.

What is your motivation for wanting to work at our company?

Read report

Formats, difficulty and experience

Across all 19 Marisa interview reports.

Interview formats

Behavioral 48.5%
Group 21.2%
Technical 15.2%
Other 12.1%
Presentation 3%

Interview difficulty

Easy 31.6%
Average 57.9%
Difficult 10.5%

Candidate experience

Neutral 36.8%
Positive 63.2%