
Managed by Q Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Managed by Q.
Office Manager
The interview process was long, automated, and lacking emotional/human intelligence. I decided to look into Q for job placement as I've heard they're great with culture and finding the right fit. If anything, they're precisely the opposite. The whole interview process is full of automated messages, you answering questions via video, (saved who knows where) a long wait until you contact them, an in-person interview and two more steps if all goes well. Unfortunately, I did not make the cut to the following steps. During my interview, the questions were routine AA, OM questions, all of which I handled easily. My interviewer, however, did not seem to interested in what I had to say, did not make eye contact, and did not seem to know what was on my resume before me coming in. I was a bit insulted. When people are looking for a job, it's a hard time; develop a human connection to thank them for putting in the effort to meet with you. Remember, applicants keep you in business! I was told by the interviewer that I should hear from someone within a few days. After TWO weeks of silence, I reached out to receive a 'mad-libs fill in the blank email' that I am not a right fit, but they will keep my resume on file if an opportunity presented itself — a very outdated dismissal response. As a person with definitive AA and OM experience from various backgrounds, I am utterly shocked I did not advance to the next round. No beneficial information or improvements/constructive criticisms on ways to improve. Isn't this a staffing agency that is supposed to provide support along the way? As a person who develops office culture: teaching/developing customer satisfaction tactics (with the awards to prove it) improving the interview experience, and a core background--I find it utterly shocking I did not move on at Q. I am not too sure if this interviewer may be overworked knowing she offered me at least ten times. I do not feel I was given a real opportunity and my CV was overlooked. Overall, I do not recommend interviewing. The process is long, vacant, and you may not get the opportunity you deserve. *Note to CEO/Management*: As a staffing agency, I would suggest building a better culture/application process for individuals you wish to employ. Currently, it lacks human/emotional intelligence and your team is not upholding their promises in following up with current applicants. Applicants talk to one another, and I know one skilled interviewer who had the same experience as me. She also did not move on in the interview process, and she is a highly trained professional who later found a job with a top company rated by Fortune. I think you are missing your mark on finding top applicants and it's just as unfortunate for Q as it is for the applicant. Culture and interview improvement is something I highlighted during my interview, and it seemed to be overlooked. From an applicant to the employer--you could be doing better.
- Can you describe your approach to managing both the onboarding and offboarding processes?
Manager
It was an easy interview. The hiring manager was nice and told me a lot about the company. They actually recommended me for a different job opening. I was told I'd get a callback, but I never heard back. I was bummed because I thought it went well. The hiring manager seemed really into it, and I figured I'd at least get an email.
No confirmed questions were included in this interview report.
Quality Manager
It started with a phone call with the hiring manager/General manager, then an in person interview with a few people on the team that took about a few hours to meet people. It's pretty obvious they are growing quickly and lots of stuff is going on because there was a lot of stuff happening when people were interviewing me and things coming up. Then there was a situational interview where they asked lots of questions about how I would handle certain situations and to walk through my thought process. I think if you have done a similar job before and really done your research on what the company does this portion of the interview shouldn't be hard. Overall everyone was extremely friendly, some interviews were more serious than others and questions were more related to your professional background and others were more about you as a person. I think they do interview for culture fit, which is something that is hard to prepare for. Overall interview process was very quick, professional and everyone was really friendly.
- How would you handle specific customer problems and questions?
Managed by Q Manager Interview Questions
Quoted word for word from Managed by Q interview reports.
“Have you worked in a corporate office setting before?”
Read reports →“Can you describe your approach to managing both the onboarding and offboarding processes?”
Read reports →“How would you handle specific customer problems and questions?”
Read reports →“Tell me about a time you faced a difficult situation and how you handled it.”
Read reports →Formats, difficulty and experience
Across all 5 Managed by Q interview reports.