MaineGeneral Health Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Which role are you interviewing for?
4 roles · 16 reportsCandidate interview experiences
First-hand accounts from people who interviewed at MaineGeneral Health.
MaineGeneral Health
Financial Analyst
Senior Difficult Negative experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Group
Interview formats
Behavioral Group
The first interview was with the hiring manager and another manager. Then, there was a second interview with a group of peers. They asked questions that were given to them directly from Human Resources. Most of them were basic questions, like how to handle a difficult time working with a co-worker, or how you work with a team.
Confirmed questions2 questions
- Can you share an instance where you experienced a conflict with a coworker or supervisor, and describe how you managed that situation?
- Could you describe your approach to teamwork and collaboration?
MaineGeneral Health
Patient Service Representative
Entry Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Panel Background check Offer
Interview formats
Behavioral Technical
I rated this as difficult primarily because the process took a long time. The office needed to fill a position right away, and even though we tried to move quickly, it was still a month from my first interview to when I started. It began with a quick phone screening, which led to a one-on-one interview with a Lead PSR. After those initial interviews, I had a panel interview with three people from different departments, which they called a Peer Interview. The second and third interviews were quite long, and they really wanted detailed, well-thought-out examples from my past work. Everyone I interviewed with was nice and respectful. The questions and general feel of the interviews are pretty standard for a patient service role. Since you'll be interacting with the public in a medical setting, they want to know if you can be empathetic, polite, and professional while also protecting patient information. Be prepared to share stories about dealing with difficult people and how you defused a situation to get a good result. These kinds of situations are really common in healthcare, and it was clear they were looking for someone who could handle them well.
Confirmed questions4 questions
- Can you share an instance where you assisted a patient, but the desired outcome wasn't achieved?
- Tell me about how you would manage assisting a patient while ensuring their information is kept private, all while being empathetic, polite, and professional.
- Describe a situation where you dealt with a challenging individual and successfully de-escalated it for a positive resolution.
MaineGeneral Health
Registered Nurse
Mid Average Accept offer 2 rounds
Interview process
Recruiter call Onsite Panel
Interview formats
Behavioral Technical
The first interview was with the unit manager, and it was pretty fast and simple to schedule. If they think you're a really good fit, you'll probably have at least one more interview with some of your potential coworkers, like 2 to 4 of them. For my peer interview, I met with 2 charge nurses, but they weren't the ones I'd actually be working with. These peer interviewers have a list of questions they ask everyone. They mostly want to know about teamwork, how you handle customers, your worst customer interactions, and how you dealt with tough situations.
Confirmed questions5 questions
- Tell me about a time you had to work as part of a team.
- Can you describe your customer service skills?
- What was your most challenging customer experience and how did you manage it?
MaineGeneral Health
Project Manager
Mid Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Background check
Interview formats
Behavioral Technical
It was a very straightforward process with lots of relevant questions and information, very transparent. There were 4 rounds of interviews with different departments, including peer interviews. Scheduling was timely and communication was great. The interview team was well-prepared.
Confirmed questions3 questions
- Can you tell me about your experience as a project manager?
- What project management styles are you familiar with?
- What size projects have you managed?
MaineGeneral Health Interview Questions
Quoted word for word from MaineGeneral Health interview reports.
“If you could be any kind of superhero, who would you choose to be and what would be your reasons?”
Read reports →“What do you dislike most about this unit's culture?”
Read reports →“What do you like most about this unit's culture?”
Read reports →“Can you share an instance where you assisted a patient, but the desired outcome wasn't achieved?”
Read reports →“What project management styles are you familiar with?”
Read report →“Can you share an instance where you couldn't finish your assigned duties?”
Read report →“Can you share an instance where you exceeded expectations in providing customer service?”
Read report →“Can you share an instance where you exceeded your regular job responsibilities to benefit your patients?”
Read report →“Describe a situation where you dealt with a challenging individual and successfully de-escalated it for a positive resolution.”
Read report →Formats, difficulty and experience
Across all 16 MaineGeneral Health interview reports.