Magazine Luiza Customer Support Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Magazine Luiza.
Magazine Luiza
Call Center Agent
Entry Average Positive experience No offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Technical
The interview process was very good and educational. I reached the final stage and am now awaiting a response, positive or negative. It's been eight days since the last interview, but I believe the selection process is lengthy, and I'm anxiously awaiting a positive outcome because I've always wanted to be part of the Magalu team.
Confirmed questions1 question
- Were there several questions directed to the sector for which I am applying?
Magazine Luiza
Call Center Agent
Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Although it's easy, the interviewers lack tact in making the interview a good experience and extracting what they really want to know from the interviewee. Very generic questions, nothing too complex. Just answer about yourself, a quality, a defect, what you expect from a leader, and if there's anything that makes you lose your temper (I believe this last question is the eliminator).
Confirmed questions1 question
- Is there anything that makes you lose your temper?
Magazine Luiza
Call Center Agent
Entry Difficult Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other
Operacional position, but the interview was at a CEO level. Seriously people, know how to calibrate the interview level to the job level. The questions were tricky, difficult, and very personal, delving into my private life. It's so cliché and boring! And this was for a PCD vacancy, imagine what happens in regular ones.
Confirmed questions2 questions
- Who do you live with?
- What was the hardest moment of your life?
Magazine Luiza Customer Support Interview Questions
Quoted word for word from Magazine Luiza interview reports.
“Who do you live with?”
Read reports →“Is there anything that makes you lose your temper?”
Read reports →“What was the hardest moment of your life?”
Read reports →“Why would you like to work at Magazine Luiza”
Read reports →“Were you interested in public service exams?”
Read report →“What is your educational background?”
Read report →“What are your best qualities?”
Read report →“Do you enjoy customer service?”
Read report →“How do you relate to the public?”
Read report →Formats, difficulty and experience
Across all 8 Magazine Luiza interview reports.