Macy's Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 55 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Macy's.
Macy's
Store Manager
Mid Average Neutral experience No offer 4 rounds
Interview process
Recruiter call Phone screen Presentation Background check
Interview formats
Technical Behavioral
I applied online and had to take a math/word comprehension test, and also the classic "personality test." The next day, I got an email to schedule a telephone interview. It was about 20 minutes and asked typical questions about my past experience. I was told the second interview would be in person, but it ended up being over the phone with someone else. Before the second interview, I also attended a virtual conference call about the job. The second interview was mainly situational questions and also lasted about 20 minutes. About 3 days later, I found out I wasn't chosen for the position.
Confirmed questions6 questions
- Can you tell us why you think you're the best candidate for this role?
- Could you start by telling us a little about yourself?
- What would you consider to be your greatest weakness?
Macy's
Store Manager
Mid Easy Positive experience No offer 3 rounds
Interview process
Recruiter call Presentation Onsite Background check
Interview formats
Case Behavioral
I connected with a recruiter at my college's career fair and then applied online through my school's portal. The recruiter emailed me about an interview and invited me to an online presentation to learn more about the company. After that, there was an interview pre-night event to meet potential interviewers. The following day, the interview had two main components: first, a case study involving employee performance data where I had to identify who needed the most training, and second, a behavioral interview with standard questions.
Confirmed questions1 question
- Describe a situation where you had to make a rapid decision.
Macy's
Store Manager
Manager Average No offer 2 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Technical
I applied online and right away the next morning I got an invite. I interviewed for about an hour and a half and it went really well. The interviewer said he'd recommend me to move on. He went to check when the Sales Manager would be available for a next interview. When he got back, he was confused and embarrassed to say that the job was already taken by someone else. It was an awkward internal mix-up. He said he'd pass my resume and interview notes to other departments for other roles. I still felt good about it but after a month of no word, I probably won't chase other jobs. It's disappointing; I've always thought highly of Macy's and specifically chose them to get back into retail management.
Confirmed questions1 question
- Can you share an instance where you transformed a negative employee situation into a positive outcome?
Macy's Store Manager Interview Questions
Quoted word for word from Macy's interview reports.
“If you could be a superhero, which one would you choose to be?”
Read reports →“Could you explain your understanding of Macy's acronyms, specifically MOM and MAGIC?”
Read reports →“How do you approach managing an employee who isn't meeting performance expectations?”
Read reports →“Given some examples, which individual would you choose to coach and what is your reasoning?”
Read reports →“How would you handle a situation where a seasoned associate refuses to use the new company iPads?”
Read report →“How would you assist an older employee who is resistant to adopting new technology, and explain the importance of this technology in the workplace?”
Read report →“Given three distinct situations, describe the coaching steps you would take for each associate, reflecting their performance and adhering to organizational policies.”
Read report →“How would you encourage a more tenured employee to adopt new technology or tools?”
Read report →“What would be your top three training priorities for the employee on the provided score card, and what's your justification?”
Read report →Formats, difficulty and experience
Across all 55 Macy's interview reports.