Macy's Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 96 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Macy's.
Macy's
Sales Representative
Entry Easy Positive experience Accept offer 4 rounds
Interview process
Recruiter call Take home Onsite Background check Offer
Interview formats
Other Behavioral
You'll first apply online through Macy's website. Some jobs might have an online assessment for customer service and situational judgment. After that, if it's a certain role, a recruiter or hiring manager might give you a quick phone call to talk about your qualifications, when you can work, and if you're interested. Then, you'll have an in-person or virtual interview. Finally, after a successful interview, Macy's does a background check before making a job offer. If you get hired, they'll tell you about training and how to get started.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Macy's
Sales Representative
Entry Easy Negative experience Decline offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Technical
I recently had the misfortune of participating in an interview that can only be described as an utter disaster. From start to finish, the experience was riddled with unprofessionalism and a glaring lack of preparation on the interviewer's part.
Confirmed questions8 questions
- Tell me about your sales background and any key wins you've had.
- How do you go about building and keeping client relationships?
- Share a story about a tough sale you made and how you got past the difficulties.
Macy's
Sales Team Leader
Lead Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
The interview process was easy and positive, designed to make the candidate feel comfortable and talk freely, which I think really brings out the best in people. The manager who interviewed me was super friendly and helped ease my nervousness.
Confirmed questions3 questions
- Can you tell me a little about yourself?
- What are your reasons for wanting to join our company?
- What are your future career aspirations?
Macy's Sales Representative Interview Questions
Quoted word for word from Macy's interview reports.
“How would you persuade someone to open a Macy's card by highlighting its advantages?”
Read reports →“What strategies would you use to keep your sales team motivated when sales are slow?”
Read reports →“What steps would you take if a customer expressed dissatisfaction with a product or service?”
Read reports →“Can you describe how you would initiate contact with someone you've never met before and what you would say to establish an initial connection?”
Read reports →“What would you do if you witnessed unethical behavior, and how would you address it?”
Read report →“What CRM tools have you used, and how do you use them in your sales work?”
Read report →“Share an instance where you dealt with an angry customer. How did you de-escalate and resolve the issue?”
Read report →“Describe a sales scenario where you had to encourage a customer to purchase a specific item.”
Read report →“How do you deal with getting turned down or facing objections from clients?”
Read report →Formats, difficulty and experience
Across all 96 Macy's interview reports.