Macy's Sales Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 91 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Macy's.
Macy's
Sales Manager
Senior Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
I worked with a good team, staying until the store closed. The role is based in westside Los Angeles, California. I had a good experience with the team. We pushed numbers and reached our goals. It's a good environment at Macy's. Parking is never a problem; Macy's owns the buildings, so all employees get a free parking spot.
Confirmed questions1 question
- Can you tell me about your years of experience in this industry?
Macy's
Sales Manager
Manager Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
it was straight forward, they asked basic questions about customer service and sales. They described the job requirements and expectations. They are looking for candidates that can balance operations and sales. There were 2 interviews total.
Confirmed questions1 question
- Can you describe how you've managed your time between operational duties and client interactions?
Macy's
Sales Manager
Manager Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Presentation Onsite Offer
Interview formats
Behavioral Presentation
First, I was called to set up an interview with the store manager. This interview was about an hour long, and I knew there were other people applying. The plan was for the store manager to select the top three candidates for a second interview with a store manager from a different location. I met another manager, and they said they'd get back to me the following week. I heard back about three weeks later, confirming I was still being considered. The whole thing took a while.
Confirmed questions1 question
- Could you describe your approach to leadership?
Macy's Sales Manager Interview Questions
Quoted word for word from Macy's interview reports.
“Given assessments, you'll be asked to pick one of two extreme options for questions you were unsure about.”
Read reports →“What would you do if an employee was consistently late or had attendance issues?”
Read reports →“How would you manage an employee who you like personally but isn't meeting performance expectations?”
Read reports →“Considering some counters require touching people's faces or hands, what are your thoughts on that level of physical contact?”
Read reports →“How do you manage people, specifically those direct reports who aren't performing well?”
Read report →“In coaching associates from potentially three different generations (like your sister, your mother, and your grandmother), how would you approach it?”
Read report →“Can you demonstrate selling me a cream, using your creativity to come up with its benefits?”
Read report →“Regarding Macy's MAGIC selling process, how do you approach and connect with customers?”
Read report →“How do you communicate to stakeholders that you're prioritizing the company's best interests?”
Read report →Formats, difficulty and experience
Across all 91 Macy's interview reports.