Macy’s Backstage Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Macy’s Backstage.
Macy’s Backstage
Sales Associate
Entry Easy Positive experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
It was a fast interview, with basic questions. They asked about my background and experience in customer service, and how I solve problems and sell. We also talked about meeting goals and working in a big sales team to hit targets, get promotions, and open new accounts. I also had to explain the selling model.
Confirmed questions2 questions
- Can you share some information about yourself and your background in sales?
- Tell me about your sales experience.
Macy’s Backstage
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral
It was a really easy and friendly interview process. They mainly asked about my previous sales experience and my thoughts on customer service. They also explained what the daily responsibilities would involve. I got a call back about the job within a week.
Confirmed questions2 questions
- Tell me about your previous sales experience.
- What are your thoughts on customer service?
Macy’s Backstage
Sales Associate
Entry Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Case
it was pretty easy, nothing too hard. they asked me about my availability, how i would deal with difficult customers, and how i would try to get customers to sign up for the Macy's rewards program.
Confirmed questions1 question
- How would you encourage a customer to sign up for our rewards program?
Macy’s Backstage Sales Associate Interview Questions
Quoted word for word from Macy’s Backstage interview reports.
“How would you get someone to open up a Macys card?”
Read reports →“How would you encourage a customer to sign up for our rewards program?”
Read reports →“So, did you enjoy your time working in retail?”
Read reports →“Was previous retail experience important, or was it not mandatory?”
Read reports →“What are your thoughts on customer service?”
Read report →“What's your approach to dealing with a challenging customer?”
Read report →“Can you share some information about yourself and your background in sales?”
Read report →“What is your retail experience?”
Read report →“Tell me about your sales experience.”
Read report →Formats, difficulty and experience
Across all 10 Macy’s Backstage interview reports.