M&T Bank Sales Development Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at M&T Bank.
M&T Bank
Sales Development Representative
Entry Difficult Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Presentation Other
I got connected to M&T Bank through my campus career development. First, I had a phone interview that went well. About a month later, HR called to schedule an in-person interview at a main branch with two branch managers. I thought I was ready, but I wasn't really focused that day because of family issues, which was a shame since I really wanted the job. They started with some basic questions about me, which I struggled with. Then came behavioral questions like 'Tell me about a time when you...'. After I answered five of those, I had to do a mock sales call, selling them a red marker from the table. Finally, they asked if I had questions, and I asked about the bank and banking. I knew I didn't get the job before leaving because my energy was low, but the interviewers were nice, and it wasn't a terrible experience.
Confirmed questions3 questions
- Can you share an instance where you exceeded customer expectations?
- Describe a situation where you went the extra mile for a customer.
- Perform a mock sales call to sell a small item, like a red marker.
M&T Bank
Sales Development Representative
Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Behavioral Technical
I applied on Feb 7th and got an invite for a phone interview on Feb 13th. The phone interview was on Feb 26th. Then I was invited for an in-person interview on March 29th and they said I'd hear back in about a week. I sent a thank you note on April 1st but didn't get a reply. On April 12th, two weeks after the in-person, I emailed both the recruiter and interviewer to follow up. As of today, April 16th, still no reply. M&T Bank has wasted 2 months and 9 days of my time. This was the most unprofessional interview process I've ever had.
Confirmed questions4 questions
- Can you tell me what you understand about the Sales Development Trainee role?
- What makes you want to work for M&T Bank?
- Describe a situation where you had to handle a difficult customer and explain how you managed it.
M&T Bank
Sales Development Representative
Entry Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Group
Applied online and got a call for a phone interview. Then, I was asked to schedule an in-person interview at their HQ where four regional managers interviewed me at the same time.
Confirmed questions1 question
- What qualities contribute to your success as a salesperson?
M&T Bank Sales Development Representative Interview Questions
Quoted word for word from M&T Bank interview reports.
“Can you describe the general public using three words?”
Read reports →“Can you tell me why you are interested in M&T Bank?”
Read reports →“What is your desired salary?”
Read reports →“Describe a situation where you went the extra mile for a customer.”
Read reports →“Can you tell me what you understand about the Sales Development Trainee role?”
Read report →“What qualities contribute to your success as a salesperson?”
Read report →“Can you share an instance where you exceeded customer expectations?”
Read report →“What's your reason for leaving your current employment?”
Read report →“Can you discuss your experience at M&T Bank?”
Read report →Formats, difficulty and experience
Across all 7 M&T Bank interview reports.