M·A·C Cosmetics Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at M·A·C Cosmetics.
M·A·C Cosmetics
Manager
Manager Average Neutral experience Accept offer 2 rounds
Interview process
Onsite Onsite
Interview formats
Behavioral Behavioral
There were 2 interviews, one with the Manager and one with the area manager. They were both face to face to see how much experience I had and ask what contributions I can make.
Confirmed questions2 questions
- What experience do you feel you have?
- What contributions can you make?
M·A·C Cosmetics
Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Phone screen Take home
Interview formats
Behavioral Presentation
I had one interview in person with the manager of the counter and another interview over the phone with the region's M.R.O. I was also required to submit a business plan for the counter detailing my strategies for boosting sales and foot traffic, how we would exceed our fiscal year target, and methods for expanding our customer base.
Confirmed questions2 questions
- What's your approach to driving more sales and customer visits to the counter?
- How would you support and manage employees who are finding it difficult to meet expectations?
M·A·C Cosmetics
Manager
Manager Difficult Negative experience No offer 2 rounds
Interview process
Panel Presentation Panel
Interview formats
Behavioral Presentation Behavioral
The interview process had two parts. I didn't do the group interview for the first one because I already worked at the MAC store for a different company. The first interview was with a panel of three people: a regional manager, a general manager, and an assistant manager. After some initial questions, we moved on to the makeup demo. The interviewer, who was a store trainer, gave my model a scenario that the model couldn't tell me. I had to figure it out by asking questions. I had 15 minutes and was told that makeup skills weren't the main focus, but rather how well I connected with the client and explained products. I passed this and was called for a second interview with two different assistant managers. One was really nice, but the other one, who led the interview, was super rude and disinterested, barely making eye contact and acting aggressive. She even gave me 'feedback' during the interview about how I could have said things differently, which felt nitpicky and didn't make much sense.
Confirmed questions4 questions
- How would you go about motivating tenured employees who have a negative attitude?
- What's your approach to dealing with combative employees?
- Can you describe how you would investigate and understand the scenario presented during the makeup demo?
M·A·C Cosmetics Manager Interview Questions
Quoted word for word from M·A·C Cosmetics interview reports.
“How would you go about motivating tenured employees who have a negative attitude?”
Read reports →“What advice would you give a team member struggling to meet their sales goals?”
Read reports →“Why should you be the manager over someone that is more seasoned with MAC?”
Read reports →“How would you approach dealing with an employee who is causing difficulties?”
Read reports →“How would you support and manage employees who are finding it difficult to meet expectations?”
Read report →“Can you tell me about your experience with makeup application?”
Read report →“What's your approach to driving more sales and customer visits to the counter?”
Read report →“What's your approach to dealing with combative employees?”
Read report →“How would you deal with internal conflict within the team?”
Read report →Formats, difficulty and experience
Across all 13 M·A·C Cosmetics interview reports.