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Lush Store Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

1.8 Rounds average
Average Typical difficulty
80% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Lush.

Showing 3 of 5
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Lush

Store Manager

Operations

Manager Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

I had an online interview with two HR managers for the first stage. They were super positive and made the interview feel comfortable. Lush really knows what they're looking for, so it's best to be really specific about your experience and understanding of the company. Even though I didn't make it to the next round, I got some really good feedback, which is pretty unusual.

Confirmed questions1 question
  • Can you tell me about your experience in increasing footfall?
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Lush

Store Manager

Operations

Manager Difficult Positive experience Accept offer 2 rounds
Interview process
Group Presentation Onsite
Interview formats
Presentation Behavioral

The interview process included a group presentation and then a one-on-one meeting. For the presentation, I had to create a business plan covering the next 12 months, making sure to include the Christmas period. After that, the interview lasted about 45 minutes to an hour and involved a range of different questions.

Confirmed questions1 question
  • What is your motivation for wanting to become a manager?
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Lush

Store Manager

Operations

Manager Average Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other

The interviewer was rude and complained about English people while in England, making me uncomfortable. She forced me to massage random people's hands without their consent and then stared at me. She ignored other white interviewees.

Confirmed questions1 question
  • The interviewer asked if I could lengthen my apron.

Lush Store Manager Interview Questions

Quoted word for word from Lush interview reports.

Can you share an instance where your coaching of an individual did not yield the desired results?

Read reports

Can you tell me about your experience in increasing footfall?

Read report

Formats, difficulty and experience

Across all 5 Lush interview reports.

Interview formats

Behavioral 62.5%
Other 12.5%
Technical 12.5%
Presentation 12.5%

Interview difficulty

Easy 0%
Average 60%
Difficult 40%

Candidate experience

Negative 20%
Positive 80%