Lush Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 251 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Lush.
Lush
Sales Supervisor
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Presentation
There will be a first round of interviews, followed by a trail shift where you'll work with real customers to assess how you handle situations.
Confirmed questions1 question
- Where do you see yourself in the next five years?
Lush
Sales Assistant
Entry Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Take home Background check
Interview formats
Behavioral Other
I've shopped at Lush for ages and always loved them, but this interview totally changed my mind. The person running the work trial/interview clearly hadn't even glanced at my CV, asking me about my last job and stuff, which made me feel like just another number. Then I had to do a floor trial shift for nearly an hour, where you're expected to approach customers, chat with them, and demo products. It felt like they wanted me to do the job with zero training. When you're hiring for a Christmas temp role, you have to remember many applicants might be young and new to working, so putting them under that much pressure isn't fair. Trial shifts have always been a bad experience for me, and Lush was no different. They're outdated because you can't expect people to know how to do things without any training.
Confirmed questions1 question
- Could you tell me about your previous job?
Lush
Sales Assistant
Entry Difficult Neutral experience No offer 1 round
Interview process
Group Presentation
Interview formats
Group Presentation Other
It was a group interview that went for 2 hours. We had to start by introducing ourselves and talking about our favourite product. Then we were split into groups to make a poster about a product and present it. We were allowed to use our phones to research the product's ingredients, ethical facts, who we would recommend it to, and what other products we'd suggest selling alongside it. After that, we had to pair up with someone, recommend two products to go with their favorite, and present our recommendations to the whole group. We got to make a bath bomb at the end and received a free sample. I really enjoyed the other candidates and the activity itself, but I didn't get the job because I didn't know enough about the products, which was disappointing since I had prepared a lot. I think in group settings, it's hard to stand out unless you're super confident. They seemed more focused on interview performance than prior experience, even though I have years of retail experience, including management. It was a shame there wasn't an individual interview to discuss my background or product knowledge one-on-one.
Confirmed questions1 question
- Tell us about your favorite product and the reason behind your choice.
Lush Sales Representative Interview Questions
Quoted word for word from Lush interview reports.
“If you were given £1000, which charity would you choose to donate it to?”
Read reports →“How can a house be built when two people are blindfolded and another person can only use their voice?”
Read reports →“Could you pick out a gift from our selection for a specific character or celebrity?”
Read reports →“Which charity would you pick if you had £1m to donate, and what's your reasoning behind that choice?”
Read reports →“If you were to choose a significant person and a LUSH gift pack, which would you pick and why?”
Read report →“Imagine you could dress up for Halloween at work, who would you choose to be?”
Read report →“If a customer likes a product, say rose jam, how would you encourage them to purchase additional items?”
Read report →“Could you put together a basket of items you would sell to a celebrity of your choice and explain your reasoning?”
Read report →“Could you select a gift for a specific type of person and justify your choice?”
Read report →Formats, difficulty and experience
Across all 251 Lush interview reports.