Lush Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 142 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Lush.
Lush
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Group Presentation
Interview formats
Group Presentation Behavioral
We had a group interview with about 10 other people for a seasonal job, and 4 managers led us through role-playing exercises. They also gave us a full rundown of the brand, its mission, and its values. The tasks were centered around creating fun and memorable interactions and building rapport. It felt enjoyable and expressive, truly reflecting the brand's inclusive and welcoming spirit. We even got goody bags at the end!
Confirmed questions2 questions
- Come ready to talk for a few minutes about something you're really passionate about.
- Paired up with another candidate, explain your partner's topic to the rest of the group.
Lush
Sales Associate
Entry Difficult Neutral experience No offer 1 round
Interview process
Group Presentation
Interview formats
Group Presentation
It was a group interview, and it felt like a competition to grab their attention. I'm usually really passionate about their products, but I couldn't really show that in the interview, especially since it was in a group setting. A private setting would have been better for me to express myself.
Confirmed questions1 question
- Recall details about another candidate you were paired with and then give a demonstration on them.
Lush
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Group Offer
Interview formats
Behavioral Presentation Other
I applied online and about 2-3 weeks later, I got invited for a casual trial shift. It was about 30-40 minutes on the shop floor where I had to greet customers, do a product demo, and help out as much as I could. You don't need to know everything, and you can point customers to other staff. It was a really fun process. Afterward, I was taken into the office, got some feedback (which was all positive!), and then they asked about my availability before offering me the job in person.
Confirmed questions3 questions
- How do you think the trial shift went?
- Which Lush products are your favorites?
- What days/times are you available to work?
Lush Sales Associate Interview Questions
Quoted word for word from Lush interview reports.
“Can you choose a gift for a girl who likes x, y, and z scents and only has a shower in her apartment?”
Read reports →“If you could have dinner with anyone, dead or alive, who would it be?”
Read reports →“If you could be any animal, which one would you choose and why?”
Read reports →“Could you create your own charity event for a cause you care about?”
Read reports →“Regarding upselling, how would you encourage customers to make add-on purchases during the Christmas shopping season?”
Read report →“If you were a Lush product, which one would you be and what's the reason behind it?”
Read report →“What animal would you be and explain your choice? (Respond by sketching the animal!)”
Read report →“Which Lush product do you like the most, and can you pitch it to me?”
Read report →“Could you identify the top notes of a specific perfume and describe them to a customer?”
Read report →Formats, difficulty and experience
Across all 142 Lush interview reports.