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LUSH North America Sales Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 14 interview experiences · FREE TO READ

1.9 Rounds average
Average Typical difficulty
57.1% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at LUSH North America.

Showing 3 of 14
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LUSH North America

Sales Representative

Sales · a year ago

Entry Easy Positive experience Accept offer 3 rounds
Interview process
Group Presentation Recruiter call
Interview formats
Group Presentation Behavioral

It was a group interview for a seasonal sales position. We got to try out the product and were shown how to demo it to customers before presenting to the staff. After that, there were follow-up questions about customer service. Overall, it was pretty straightforward.

Confirmed questions1 question
  • What's your approach to recommending a product to a customer who has sensitive skin?
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LUSH North America

Sales Team Leader

Sales · more than a year ago

Mid Average Positive experience Accept offer 3 rounds
Interview process
Presentation Recruiter call
Interview formats
Presentation Behavioral

We had a 3 stage interview process. First, we did a customer interaction where we had to demo products. There was a demo table for ocean salt and another for massage bars. After finishing the rotation, we had one-on-one meetings with senior staff.

Confirmed questions2 questions
  • What makes you want to join LUSH?
  • Which LUSH products have you used before?
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LUSH North America

Sales Lead

Sales

Lead Easy Negative experience Decline offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

The interview process was very unprofessional and misleading. I was informed that regardless of applying for a management position and having prior experience, the starting role would be as a sales associate at minimum wage. It was a terrible experience because the interview itself was fairly easy, but the information provided was super misleading.

Confirmed questions2 questions
  • Can you tell us a little about yourself?
  • What is your understanding of Lush?

LUSH North America Sales Representative Interview Questions

Quoted word for word from LUSH North America interview reports.

Can you explain what a charity pot is and what its benefits are?

Read reports

What's your approach to recommending a product to a customer who has sensitive skin?

Read report

Formats, difficulty and experience

Across all 14 LUSH North America interview reports.

Interview formats

Behavioral 46.2%
Presentation 23.1%
Group 19.2%
Technical 7.7%
Other 3.8%

Interview difficulty

Easy 35.7%
Average 57.1%
Difficult 7.1%

Candidate experience

Positive 57.1%
Neutral 28.6%
Negative 14.3%