Loya Insuance Group Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 32 interview experiences · FREE TO READ
Which role are you interviewing for?
7 roles · 32 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Loya Insuance Group.
Loya Insuance Group
Customer Service Representative
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Offer
Interview formats
Behavioral Technical
First you apply online. Then, if they like your application, they'll give you a call for a pre-screening to check your availability, confirm you want a full-time job, and see if you're okay with the Sales Department. If you're available and can work full-time, they'll set up a 1:1 interview with an Office Sale Manager. Should the Sale Manager think you're a good fit, they'll send you to a second interview with the Regional Manager. If the Regional Manager believes you're a strong candidate, she'll have an HR clerk contact you to extend an offer. They're really just looking for someone who's flexible, has a great personality, and is submissive.
Confirmed questions8 questions
- What makes you want to work at this company?
- What do you know about Fred Loya?
- Are you applying to other jobs right now?
Loya Insuance Group
Legal Assistant
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
I got there and just waited a bit before being called in by the attorney and someone else who was taking notes. The attorney was really rude, which was the worst part. I was super nervous and kept saying 'like' a lot. She asked if I could stop saying it, and I apologized, saying I was just nervous. She then asked, 'So, can you?' I've never been treated so poorly professionally. When we spoke on the phone, she went over my resume and knew I had no prior law firm experience. But in the interview, she kept grilling me with questions like, 'So, you don't know anything about this?' and 'You have no experience in the legal field?' She made it sound like an entry-level job on the phone! I was really disappointed and shocked by her lack of manners and competence. If they wanted experience, they could have avoided the awkwardness by actually reading my resume and paying attention on the phone.
Confirmed questions5 questions
- Are you able to work in a demanding, fast-paced setting?
- Can you stop saying the word 'like'?
- So, can you stop saying 'like'?
Loya Insuance Group
Customer Service Representative/Sales
Entry Easy Negative experience Decline offer 2 rounds
Interview process
Recruiter call Take home
Interview formats
Behavioral Technical
I got called to come in for an interview. They had me fill out a paper application. The manager was nice but was pretty upfront about the job. They want you to work 6 days a week, spin signs, and travel all over the city to do this job. It just didn't seem like it was worth it.
Confirmed questions3 questions
- Can you introduce yourself?
- Are you available for travel and shift coverage?
- Will you be able to avoid lateness during your initial 90 days?
Loya Insuance Group
Sales Agent
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The hiring process went pretty smoothly overall, though it did end up taking around two months to complete with about 30 people going through it. First you'll have an interview with an office manager, and then you'll interview with the regional manager. Before you can move on to the next step, you do need to pass a typing test.
Confirmed questions1 question
- What makes you want to join our company?
Loya Insuance Group Interview Questions
Quoted word for word from Loya Insuance Group interview reports.
“What distinguishes Fred Loya Insurance from other insurance companies?”
Read reports →“Can you stop saying the word 'like'?”
Read reports →“So, can you stop saying 'like'?”
Read reports →“What do you know about Fred Loya?”
Read reports →“Are you able to speak Spanish?”
Read report →“How would you handle an angry customer whose insurance claim for an accident was denied?”
Read report →“Can you demonstrate your Spanish proficiency in conversation?”
Read report →“Can you try to sell me this item?”
Read report →“Are you able to communicate in Spanish?”
Read report →Formats, difficulty and experience
Across all 32 Loya Insuance Group interview reports.