Lord & Taylor Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 68 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Lord & Taylor.
Lord & Taylor
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral
Got the interview through a referral. It was pretty chill and easygoing, they said my resume and background were a good match. Talked straight with the department manager. It took a decent amount of time.
Confirmed questions3 questions
- Can you tell me about your background and experience?
- What kind of experience do you have?
- Is your experience a good fit for this role?
Lord & Taylor
Sales Associate
Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I applied to be a seasonal sales associate and HR interviewed me. It wasn't too tough. She asked about my past sales associate experience and if I'd handled cash before. I was asked about my preferred department and the reasons for it. She also discussed the job duties, expectations, and pay.
Confirmed questions4 questions
- Can you describe your previous work experience?
- Have you worked as a sales associate before?
- Do you have any experience handling cash?
Lord & Taylor
Sales Associate
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Presentation Offer
Interview formats
Behavioral Technical Presentation
after you apply online, I'd suggest giving the store a call and letting the Cosmetics Department Manager know you applied and are interested in the job. Pretty soon after that, you'll get an invite to meet with the Cosmetics Department Manager. They'll ask customer service and goal-oriented questions. If the manager approves, you'll have a second interview with the Relationship Manager, but this is just for Chanel; other counters only have the Counter Manager. For Chanel, they've added a makeup application review to the process now, but this isn't the case for all the other Counter Cosmetics lines.
Confirmed questions3 questions
- Tell me about how you helped your previous employer grow.
- How did you help the last company you worked for grow?
- How do you contribute to company growth?
Lord & Taylor Sales Associate Interview Questions
Quoted word for word from Lord & Taylor interview reports.
“When it comes to products, is quality or quantity more crucial?”
Read reports →“What would you do if a customer wanted something but it wasn't in stock?”
Read reports →“Could you please state the hours you are available to work?”
Read reports →“Can you describe a negative shopping experience and explain what made it negative?”
Read reports →“What would you do if you encountered a messy work area or a long line?”
Read report →“Have you been let go or fired from a job, and if so, why?”
Read report →“What makes you want to join the team at Lord and Taylor?”
Read report →“What is your motivation for seeking employment at Lord & Taylor?”
Read report →“How would you assist a customer with an issue in a given scenario?”
Read report →Formats, difficulty and experience
Across all 68 Lord & Taylor interview reports.