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Localiza&Co Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 75 interview experiences · FREE TO READ

2.2 Rounds average
Average Typical difficulty
82.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Localiza&Co.

Showing 3 of 75
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Localiza&Co

Customer Service Specialist

Operations · a year ago

Entry Average Positive experience No offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical

The hiring process at Localiza was a really good experience. The steps were put together well, with clear communication and respect for me as a candidate. The team was attentive, making it a welcoming environment. The interviews looked at not just technical skills, but also behavioral ones, showing the company wants to hire people who fit their culture. I got feedback quickly and felt my time was valued. This process really shows how much Localiza cares about attracting and keeping talent in a human and strategic way.

Confirmed questions1 question
  • Why are you interested in this role?
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Localiza&Co

Atendente

Sales · a year ago

Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen Background check
Interview formats
Behavioral

I registered my resume online, got a WhatsApp message for the first interview, a really good interview, and at the end of the day, I got the response that I had passed the phase. The next day, the second interview with the manager was already scheduled, and on the same day, I received the response that I had passed. Then, the hiring process was initiated. It was very fast, two interviews, and I already started the hiring process. Right after submitting all my documents, they asked me to do the admission exam. All of this in 4 days, and they already sent me the estimated start date. So far, the experience is positive!

Confirmed questions1 question
  • Could you ask me a question about Localiza?
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Localiza&Co

Customer Service Representative

Operations · more than a year ago

Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

The whole process from applying to the interview stage was quick. The recruiter, J., seemed robotic and didn't know how to conduct a conversation. The hiring manager for the role was almost 10 minutes late for the second interview, and the interview itself didn't even last 5 minutes, giving the impression that the position had already been filled and she was just there to check a box.

Confirmed questions1 question
  • What is your dream?

Localiza&Co Customer Support Representative Interview Questions

Quoted word for word from Localiza&Co interview reports.

Would you be bothered if your previous salary was higher than what we offer here?

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Do you have immediate availability and are you okay with the working hours?

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Do you have your own vehicle and full availability for work hours (you had classes which were on the CV sent)?

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What is your availability? (you need to be 100% available because there isn't usually a fixed schedule, you have to meet the store's needs)

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Tell me about a time you had a conflict with a customer.

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Formats, difficulty and experience

Across all 75 Localiza&Co interview reports.

Interview formats

Behavioral 59.8%
Technical 17.2%
Other 8.2%
Group 7.4%
Presentation 7.4%

Interview difficulty

Easy 20%
Average 77.3%
Difficult 2.7%

Candidate experience

Positive 82.7%
Negative 9.3%
Neutral 8%