Liveops Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 17 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Liveops.
Liveops
Customer Service Representative
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was a super straightforward process. They basically asked me if I was just a warm body to fill the spot, and I confirmed. Onboarding was minimal, almost no paperwork, and I was allowed to use my own equipment.
Confirmed questions1 question
- Are you just looking to fill a seat?
Liveops
Customer Service Representative
Entry Easy Positive experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Presentation Other
I applied online and it was a bit of a lengthy process since you'll be an independent contractor, not an employee. Once my application was approved, they sent me a phone interview where I just had to read a script. They wanted to hear my voice to make sure I sounded presentable and professional. If I was accepted, they sent me "A Invitation to Contract." You have two weeks to get your paperwork in. The background check and any fees are paid by you, not the company.
Confirmed questions1 question
- You read a script on the telephone.
Liveops
Customer Service Representative
Entry Average Negative experience Decline offer 3 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Other
It was a long and stressful process because I couldn't speak to anyone live. There was a background check for $60. All my questions were answered via email, including my inquiry about average earnings, which I was told to find on the website. I also heard that getting hours is tough, as you need to sign up early to secure the hours you want. The whole interview experience was unpleasant and made me feel like just a number.
Confirmed questions1 question
- Did you have prior phone experience?
Liveops Customer Support Representative Interview Questions
Quoted word for word from Liveops interview reports.
“Do you have a landline?”
Read reports →“Imagine a physician who works from home calls, very upset because they haven't been paid. Our policy is that physicians must submit their work logs into the system. How would you manage this situation?”
Read reports →“Were there any questions besides the written ones, or have procedures changed since then?”
Read reports →“Are you equipped with dual monitors?”
Read reports →“Are you just looking to fill a seat?”
Read report →“Can you describe what excellent customer service looks like for a work-from-home customer service representative?”
Read report →“Did you have prior phone experience?”
Read report →“Can you tell me about your experiences?”
Read report →“What is your experience?”
Read report →Formats, difficulty and experience
Across all 17 Liveops interview reports.