Liq Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 34 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Liq.
Liq
Atendente
Entry Easy Negative experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Group Presentation Offer
Interview formats
Technical Group Behavioral
The hiring process itself is easy, it has a short Portuguese and math test (4 simple questions), a dictation of 4 words (also simple), a 5-minute typing test and a small group interview. However, the biggest challenge for other candidates and me was the extremely long wait for the process to happen. It was supposed to start at 8:30 AM, but the first test only began around 9:40 AM. Between stages, they moved candidates between rooms, making us wait for very long periods. I left there around 5:30 PM - many others and I had arrived around 7 AM. So, a hiring process that made us stay at the building for approximately 10 hours. What's more, none of this was communicated beforehand by email, and the company only provided water from the fountains. The recruiter was polite when telling us the words, explaining the job role, benefits, and that LIQ outsources this telemarketing service to various companies. However, this issue with the timing and not warning about such delays made the company's image negative for me. Honestly, I hope this was an exception, but for those going to LIQ's hiring processes, pay attention.
Confirmed questions3 questions
- For those who have never worked before, why did you choose Call center to start your career?
- How do you handle the great pressure from demanding clients and supervisors demanding results, given that this is the normal routine of a call center?
- One word that defines you.
Liq
Customer Service Representative
Entry Average Positive experience Decline offer 3 rounds
Interview process
Take home Recruiter call Onsite
Interview formats
Technical Behavioral
The process was organized and easy, though a bit slow because of scoring delays. We started with a basic online test that included a dictation, 5 Portuguese questions, and 5 math questions. Then, we did typing and personality tests. Afterward, we waited in a room for the interviewer to ask about my experience, strengths, weaknesses, etc.
Confirmed questions3 questions
- What benefits would LIQ receive from hiring you?
- What makes you feel nervous, and what steps are you taking to address it?
- What was your journey to arrive at this interview location?
Liq
Atendente
Mid Easy Positive experience Accept offer 3 rounds
Interview process
Group Technical screen Recruiter call
Interview formats
Coding Behavioral
It's a dynamic process where everyone is put in a room. We do a typing test, a short test, and then we move on to an interview with the instructor in charge.
Confirmed questions2 questions
- How will you contribute to the company?
- Are you interested in growing as a person and as an employee?
Liq Customer Support Representative Interview Questions
Quoted word for word from Liq interview reports.
“Create sentences using the given words.”
Read reports →“Where do you live?”
Read reports →“Is the selection process with knowledge tests in Portuguese, math, logic, computer skills, and finally typing?”
Read reports →“Do you have children?”
Read reports →“How would you get a customer to buy a product they weren't interested in?”
Read report →“Tell me a flaw of yours.”
Read report →“What makes you feel nervous, and what steps are you taking to address it?”
Read report →“For those who have never worked before, why did you choose Call center to start your career?”
Read report →“Why did you choose telemarketing as a career?”
Read report →Formats, difficulty and experience
Across all 34 Liq interview reports.