LifeStation Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at LifeStation.
LifeStation
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Other
After I submitted my application online, I was set up for an in-person interview. They showed us around the place and then we had to do a test to see how well we could do the job. If you did well on the test, you got to talk to a supervisor who would ask you a couple of questions. Then they checked my background and called my references. About a week after that, I got an offer letter in my email.
Confirmed questions1 question
- What contributions do you believe you can make to this organization, and what is your reasoning for that?
LifeStation
Customer Service Representative
Entry Average Neutral experience Accept offer 4 rounds
Interview process
Group Take home Recruiter call Phone screen
Interview formats
Group Technical Behavioral
I had an initial interview where we were told to dress business professional. It was with a group of about seven people, and we reviewed the opening positions, hours, and pay. After that, we had a timed 12-minute test. They said if the results were good, we'd get a call for a second interview. The second interview was about getting to know me and my work experience, and we did some mock calls to see how I'd handle different situations.
Confirmed questions1 question
- Why are you interested in this role?
LifeStation
Customer Service Representative
Entry Average Negative experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The first chat with HR was fine. It was okay, nothing special. Then I talked to a supervisor and it felt like something was off. They said my questions had to wait and I wouldn't get paid for a week of training. That made me doubt them. Also, they lied about finding my resume.
Confirmed questions3 questions
- On a scale, how would you rate your Excel skills?
- What would you say is your greatest strength?
- And what would you say is your greatest weakness?
LifeStation Customer Support Representative Interview Questions
Quoted word for word from LifeStation interview reports.
“What is your earliest available start date?”
Read reports →“What is your total duration of experience in customer service?”
Read reports →“What's your approach to dealing with upset customers?”
Read reports →“Can you describe a time you had to de-escalate a situation with a customer?”
Read reports →“What are your 3-year career goals?”
Read report →“Could you tell me a little about the company?”
Read report →“What contributions do you believe you can make to this organization, and what is your reasoning for that?”
Read report →“Why are you interested in this role?”
Read report →“Can you share some information about your background?”
Read report →Formats, difficulty and experience
Across all 9 LifeStation interview reports.