Lifeplus Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Lifeplus.
Lifeplus
Customer Service Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Take home Recruiter call Phone screen
Interview formats
Other Behavioral
the interview process was pretty straightforward. it involved 3 steps starting with a writing test, all conducted over zoom. it took a bit over a month from when I applied to when I got the job.
Confirmed questions1 question
- Why are you interested in working at Lifeplus?
Lifeplus
Customer Service Representative
Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
It was a Skype call, with some chat in German and translation. The HR person was friendly but seemed to present the role in a more positive light than it might actually be. It was pretty relaxed and they asked standard interview questions that were easy to answer.
Confirmed questions1 question
- What makes a good manager
Lifeplus
Customer Service Representative
Entry Average Positive experience Accept offer 7 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Panel
Interview formats
Behavioral Technical
First, there was a preselection and screening done by a Recruiting Agency. Then, I submitted my application, which included a Cover letter and Resume, and had a Telephone screening with the Agency. After that, I had a Telephone interview with the Employer, followed by an Induction test. Finally, I had a Skype interview with HR and another Skype interview with Seniors.
Confirmed questions2 questions
- In your own words, what constitutes excellent customer service?
- Could you share an instance where you exceeded expectations to help a customer?
Lifeplus Customer Support Representative Interview Questions
Quoted word for word from Lifeplus interview reports.
“What makes a good manager”
Read reports →“Can you define what constitutes good customer service?”
Read reports →“In your own words, what constitutes excellent customer service?”
Read reports →“What would your boss say about you?”
Read reports →“Could you share an instance where you exceeded expectations to help a customer?”
Read report →Formats, difficulty and experience
Across all 6 Lifeplus interview reports.