Lids Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 15 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Lids.
Lids
Store Manager
Manager Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Case
Applied on-line, got a call to come in and meet with the Store Manager. Went in and talked off to the side in the store. Two days later met with the District Store Manager (DSM) up in the food court area of the mall. Was told by DSM that I would be contacted in the latter part of the next week. But me being me I still called early in the week just to touch base. The whole process up to now is very lengthy. I was offered the job maybe about a little under a week following the interviews. Still waiting on background check to clear. It's now almost 2 weeks after initial correspondence. If you're patient you can wait if not I would encourage you to either keep following up or have other options on the table.
Confirmed questions4 questions
- Can you tell me about your past experience?
- What are your career goals for the next five years?
- Describe a situation from your previous work experience and how you handled it.
Lids
Assistant Store Manager
Mid Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Other
I had two interviews for this role. The first was with the store manager, and it covered the typical interview questions. They really want to hear detailed answers, so they want you to talk a lot and not be shy. The second interview was with the DSM, which felt a bit more intimidating, but it actually turned out to be really comfortable and easy to talk to. Each interview lasted about 20-30 minutes.
Confirmed questions2 questions
- Can you tell me about a time you provided excellent customer service?
- Describe a situation where you exceeded expectations in your work.
Lids
Store Manager
Manager Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Presentation
Interview formats
Behavioral Presentation
the interviewing process was rather short. it took a total of 30 minuted to complete and was done by the store manager. After they asked questions they wanted me to try and sell a product to a customer. After they offered me a discount on a hat for my time helping them sell a product. Overall was rather easy compared to other jobs. The interview process was short
Confirmed questions1 question
- How would you approach customer service scenarios?
Lids Store Manager Interview Questions
Quoted word for word from Lids interview reports.
“What is your definition of customer service?”
Read reports →“If a customer expresses dissatisfaction with your service, how would you handle it?”
Read reports →“What are your career goals for the next five years?”
Read reports →“What's your approach to dealing with stressful situations?”
Read reports →“How do you approach resolving issues with your colleagues?”
Read report →“How would you manage the store differently if you were appointed Store Manager?”
Read report →“How do you feel about coaching employees, given we're making process changes and facing some resistance?”
Read report →“Tell me about a time you coached an employee and what the outcome was.”
Read report →“What can you bring to the table?”
Read report →Formats, difficulty and experience
Across all 15 Lids interview reports.