
Lids Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 27 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Lids.
Assistant Manager
I applied online and after a bit of a wait, I got scheduled for an in-person interview with the Store Manager. It was pretty chill, we built some good rapport. They told me about the store and their own journey with the company. Then, a second interview was set up with the District Manager. After that, I just had to wait for feedback from the first manager. I got the job offer two days after the second interview.
- Why do you want to work at Lids?
- Could you tell me about your strengths and weaknesses?
- Which past or current job experience makes you a good candidate for this role?
Assistant Manager
It was very informal, the manager was on a smoke break and saw me walking in. I waited with him on his break and then went inside the store for an interview. He asked most of the questions off a notepad that was probably used for all interviews. He liked that I dressed up; almost looked surprised. This gave me the perception that most people didn't take the interviews too serious. He told me he'd contact me after with an offer, and two days later I got a call.
- What makes you want to join the Lids team?
Assistant Manager
I put in my application on the company website and heard nothing back for about two and a half weeks. I got a call offering me the interview. The interview itself was not very professional, the manager took a personal call during it and kept checking their phone. Afterwards, I had to apply on the website again and then they texted me about when I could start.
- Why are you interested in this role?
- How do you see yourself fitting into this position?
- What do you know about Hats and Merchandise?
Lids Manager Interview Questions
Quoted word for word from Lids interview reports.
“What would you do if a customer brought back a worn hat for a refund?”
Read reports →“Which sports team do you support?”
Read reports →“What do you know about Hats and Merchandise?”
Read reports →“What does customer service mean to you?”
Read reports →“In your own words, what does customer experience mean?”
Read report →“In your own words, what is customer service?”
Read report →“If you had multiple customers in a store at once while checking out a customer, how would you handle that?”
Read report →“Describe a time you convinced someone to do something.”
Read report →“How would you handle a situation where you are assisting a customer and another customer enters, and you are the only staff member on the sales floor?”
Read report →Formats, difficulty and experience
Across all 27 Lids interview reports.